# Account Executive - Mid-Market

**Company**: Freshworks
**Location**: Boston, MA
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Salary**: $100,000 - $130,000
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Freshworks/744000156661749-account-executive-mid-market-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0cf6d8fe-528

## Description

Organizations everywhere struggle with the costs and complexities of software solutions that promise to simplify their lives. Freshworks offers a fresh vision for how the world works, building uncomplicated service software that delivers exceptional customer and employee experiences.

As a Mid-Market Account Executive, you'll partner with mid-sized businesses (500 - 1,000 employees) to enhance their employee experience (EX) with thoughtful, human-centered solutions. You'll guide customers through the buying journey with a consultative approach, connecting their needs with the tools that empower teams, streamline onboarding, and support IT service management.

**Key Responsibilities:**

- Be a Trusted Advisor: Lead value-based conversations with mid-market customers to understand their needs around ITSM, onboarding, and employee engagement, and offer tailored solutions that drive real impact.

- Drive Smart Growth: Build and manage a healthy pipeline through proactive prospecting, virtual selling, and meaningful discovery.

- Navigate with Empathy: Work closely with buying teams, creating trust and clarity throughout the decision-making process.

- Own the Deal: Manage and close mid-sized opportunities with confidence, from negotiation through final agreement.

- Collaborate Across Teams: Partner with Marketing, Solutions Engineering, and Customer Success teams to ensure a seamless experience for every customer.

**Qualifications:**

- 3+ years of experience in SaaS or mid-market sales, with a track record of exceeding targets and building strong customer relationships.

- A natural communicator who knows how to listen deeply, ask the right questions, and drive value.

- Solid understanding of SaaS platforms , bonus points if you've worked with employee experience (EX) solutions.

- Comfortable working in a fast-paced, evolving environment where your ideas are valued.

- A consultative, adaptable, and thoughtful approach , you're strategic but also hands-on when needed.

**Additional Information:** This is a hybrid role with onsite expectations of 3x/week (Tuesday - Thursday) from our Downtown Boston, MA office. The annual base salary range for this position is $100,000 - $130,000. This role is eligible for a target bonus and operates under a 50/50 pay mix (50% base salary, 50% variable compensation).

## Skills

### Required
- SaaS sales
- mid-market sales
- customer relationships
- consultative approach

### Nice to have
- employee experience (EX) solutions

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Freshworks/744000156661749-account-executive-mid-market-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)