# Sr Process & Quality Consultant

**Company**: Target
**Location**: Bangalore, India
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Retail

**Apply**: https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/BangaloreIndia/Data-Analyst_R0000429665?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0cbfcc76-05c

## Description

As a Sr. Process & Quality Consultant, you will serve as a key partner and enabler to the Process & Quality Management and Business Transformation teams, supporting Roundel's Retail Media Network through hands-on execution.

You will help strengthen operational rigor, improve quality outcomes, and embed scalable, data-driven ways of working across media operations, ad-tech platforms, and go-to-market workflows.

**Principal Roles and Responsibilities**

- Process & Quality Management:

- Ensure process documentation, maps, and artifacts are consistently updated and aligned to the recommended Quality Management System (QMS) framework.

- Identify process gaps and design improved ways of working to build rigor, discipline, and operational consistency.

- Integrate new process and product changes into existing workflows to support smooth adoption and execution.

- Partner with Learning teams to ensure required process and quality trainings are delivered in a timely and effective manner.

- KPI Governance, Insights & Continuous Improvement:

- Define, refine, and review business and operational KPIs, ensuring accuracy, timeliness, and visibility to relevant stakeholders.

- Conduct trend analysis and deep dives to support root cause identification and improvement planning.

- Drive a culture of data-backed continuous improvement, using insights to highlight non-compliances and improvement opportunities.

- Support risk mitigation by facilitating structured root cause analysis and solution design.

- Governance, Risk & Control Support:

- Proactively review process maps, quality assurance processes, and checklists to ensure control effectiveness.

- Identify process and operational risks early and engage stakeholders to drive timely closure.

- Support total quality management efforts, including governance, risk assessment, compliance reporting, and operational excellence monitoring.

- Assist teams with internal and external audit readiness, documentation, and evidence preparation.

- Program & Stakeholder Management:

- Support delivery of Roundel strategic priorities, contributing to enterprise-level initiatives.

- Run and support reliable operating cadences (reviews, forums, working sessions) that bring leaders and partners together around execution.

- Build influence by presenting clear, logical, and data-driven recommendations.

- Communicate effectively across all levels of the organization, understanding diverse perspectives and driving shared alignment and consensus.

**About You:**

- Bachelor's degree (3+ years) required; MBA preferred or equivalent experience.

- 8–12 years of professional experience in process improvement, quality management, operations, or business transformation.

- Strong execution experience in Retail Media, digital advertising, ad-tech, e-commerce, or data-driven environments.

- Working knowledge of Lean, Six Sigma, value stream mapping, or similar improvement methods.

- Proven ability to translate data into actionable insights; experience with BI or reporting tools is a plus.

- Comfortable operating in ambiguous, fast-changing environments, balancing BAU and ad-hoc work.

- Strong ownership mindset with the ability to drive work end-to-end within defined scope.

- Excellent written, verbal, and presentation skills, with high attention to detail.

- Collaborative, self-motivated team player with a continuous improvement mindset.

## Skills

### Required
- Lean
- Six Sigma
- value stream mapping
- process improvement
- quality management
- operations
- business transformation
- data analysis
- BI or reporting tools

### Nice to have
- ad-tech or media operations workflows
- quality controls
- campaign execution processes
- consulting-style or advisory roles
- governance
- controls
- audit support
- customer, advertiser, or client-service experience

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Source: [Apply at target.wd5.myworkdayjobs.com](https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/BangaloreIndia/Data-Analyst_R0000429665?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)