# Senior Analyst, Cyber Service Delivery Governance

**Company**: LSEG (London Stock Exchange Group)
**Location**: IND-BLR-Divyasree Technopolis
**Experience**: senior
**Job type**: full-time
**Category**: Security
**Industry**: Finance

**Apply**: https://lseg.wd3.myworkdayjobs.com/en-US/Careers/job/IND-BLR-Divyasree-Technopolis/Senior-Analyst--Cyber-Service-Governance_R0100314-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
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## Description

We are seeking a Senior Analyst to join our Cyber Service Delivery Governance team. As a pivotal member of our team, you will help ensure the successful delivery and governance of key Cyber Security services within LSEG.

**Key Responsibilities:**

- Monitoring Service Delivery: Ensure Cyber Security services are delivered according to agreed-upon standards and service level agreements (SLAs).

- Performance Reporting: Create and maintain reports on service delivery performance, including key performance indicators (KPIs) and other metrics.

- Stakeholder Communication: Act as a liaison between different stakeholders, including internal clients, LSEG Technical teams, and Cyber Security Service teams.

- Assist leadership in developing, preparing, and supporting the Cyber Service Catalogue, Service Reporting, and Service Transition processes.

- Process Improvement: Analyse existing workflows and processes to identify inefficiencies and recommend improvements.

**Technical Requirements:**

- Proficiency in control frameworks based on industry best practices, including NIST, COBIT, and ISO27001.

- Good understanding of Cyber and Technology Service Management principles and policies (ideally ITIL certified).

- Good understanding of large-scale enterprise technology solutions and systems delivery.

- Possession of a recognized Cyber Security qualification is desirable.

- A degree or master's qualification in Cyber Security, Information Security, or IT Management is desirable.

**Personal Skills and Capabilities:**

- Clear and concise written and verbal communication.

- Critical thinking and problem-solving.

- Objective analysis of poorly defined problems.

- Proficient understanding of financial institutions and underlying business processes.

- Partnership and influence.

**Benefits:**

(Not mentioned in the job posting)

**About Us:**

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth.

## Skills

### Required
- NIST
- COBIT
- ISO27001
- ITIL
- Cyber Security
- Technology Service Management

### Nice to have
- Cyber Security qualification
- Degree or master's qualification in Cyber Security, Information Security, or IT Management

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