# Butler

**Company**: AccorHotel
**Location**: Cairo, Cairo Governorate
**Experience**: entry
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000160936980-butler?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/butler-0c81fdf1-cdd/

## Description

We are seeking a highly professional and detail-oriented Butler to join our esteemed team in Cairo, Egypt.

As a Butler in our organization, you will provide exceptional, personalized service to our discerning clientele, ensuring their every need is met with efficiency and grace.

Responsibilities:

- Welcome and prepare for guest arrivals, creating a warm and inviting atmosphere

- Offer personalized, anticipatory service to meet and exceed guest expectations

- Manage administrative tasks, including responding to emails, preparing welcome cards, and ordering amenities

- Serve as the primary point of contact for guests during their stay, handling requests such as wake-up calls, packing/unpacking, and special arrangements

- Coordinate with other departments to ensure seamless service delivery

- Maintain an in-depth knowledge of local attractions, customs, and services to assist guests with inquiries

- Uphold the highest standards of service quality in line with our organization's reputation

- Ensure compliance with health and safety regulations in all aspects of work

- Continuously seek opportunities to create memorable experiences for our guests

Qualifications:

- Proven experience in luxury hospitality or high-end household management

- Exceptional interpersonal and communication skills, with a strong customer-focused approach

- Fluency in English; knowledge of Arabic or other languages is a plus

- Demonstrated ability to anticipate and fulfill guest needs with empathy and discretion

- Strong organizational skills with the ability to manage multiple priorities efficiently

- In-depth knowledge of etiquette, protocol, and the expectations of high-end clientele

- Flexibility to work various shifts, including evenings, weekends, and holidays

- Physical stamina to stand, walk, and carry items for extended periods

- Impeccable personal grooming and presentation

- Proficiency in using technology for guest services and administrative tasks

- Ability to maintain confidentiality and exercise utmost discretion

- Hospitality management degree or butler certification preferred

- Familiarity with Egyptian customs and culture is advantageous

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## Skills

### Required
- English
- Arabic
- luxury hospitality
- high-end household management
- exceptional interpersonal and communication skills
- strong customer-focused approach
- organizational skills
- etiquette
- protocol
- technology proficiency

### Nice to have
- knowledge of other languages

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000160936980-butler?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)