# Lead Salesforce Engineer **Company**: MongoDB **Location**: Gurugram **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Engineering **Industry**: Technology **Apply**: https://job-boards.greenhouse.io/mongodb/jobs/8018420?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_0c2d49af-e34 ## Description The IT SaaS Engineering Team at MongoDB plays a critical role in enabling post-sales business processes, including Customer Success, Support, Renewals, Services, and account management workflows. By leveraging Salesforce and related business systems, the team ensures that post-sales teams have the tools, automation, security, and governance needed to effectively manage customer relationships, support customer outcomes, improve operational efficiency, and drive long-term customer growth. We are looking for a highly experienced Lead Salesforce Engineer to drive the architecture, design, and evolution of critical Salesforce and CRM solutions supporting MongoDB's post-sales business processes. This role combines deep technical leadership, hands-on solution design, cross-functional stakeholder partnership, people management, and a modern engineering mindset that embraces AI-powered development responsibly to improve productivity, quality, and long-term platform health. ### What you'll do - Lead the architecture, design, and development of scalable Salesforce solutions supporting post-sales teams, including Customer Success, Support, Renewals, Services, and account management workflows - Translate business requirements into secure, maintainable, and scalable technical solutions aligned with long-term platform strategy - Partner closely with business stakeholders, product teams, and engineering teams to refine requirements and deliver high-quality post-sales solutions - Oversee integrations between Salesforce and other enterprise platforms, ensuring reliable data flow and sound system design across the customer lifecycle - Drive platform optimization across performance, scalability, usability, maintainability, and governance - Establish and enforce engineering standards for coding, testing, documentation, CI/CD, and release management - Troubleshoot complex technical and production issues and drive long-term, scalable resolutions - Maintain technical documentation, including architecture decisions, design specifications, and implementation details - Stay current with Salesforce platform capabilities, releases, and best practices, and proactively recommend improvements - Proactively identify process and technical gaps, and help define and drive tech debt reduction initiatives, platform modernization efforts, and engineering efficiency improvements across the Salesforce ecosystem - Leverage AI-powered engineering tools such as Apex Guru, GitHub Copilot, Salesforce Agentforce/Vibes, Claude Code, and similar capabilities to improve development productivity, code quality, design effectiveness, troubleshooting, and documentation, while applying strong judgment around security, privacy, accuracy, and responsible AI usage ### Responsibilities - Provide technical leadership through architecture reviews, design reviews, code reviews, and engineering best practices - Act as a subject matter expert on Salesforce development, platform capabilities, automation, integrations, and scalable CRM solution design for post-sales business processes - Lead technical design sessions and identify gaps between current-state and future-state solutions - Design and support scalable solutions for customer success, support operations, renewals, customer health, account management, and related post-sales workflows - Evaluate emerging technologies, frameworks, and engineering practices, and drive proof-of-concepts where appropriate - Mentor engineers across the team and foster a culture of ownership, collaboration, continuous learning, and engineering excellence - Support team growth by coaching, developing talent, and helping build a high-performing engineering organization - Influence business and technical stakeholders through strong communication, sound judgment, and effective problem-solving - Operate effectively in a fast-changing environment by managing priorities, driving accountability, and ensuring high-quality execution ### Minimum Requirements - Bachelor's or Master's degree in Computer Science, Information Systems, or a related field - 12+ years of experience in Salesforce engineering, application development, or technical leadership within global SaaS organizations - Strong hands-on experience with Apex, Lightning Web Components, Flows, integrations, and Salesforce platform customization - Strong understanding of Salesforce architecture, governor limits, design patterns, and scalable solution design - Experience designing or supporting Salesforce solutions for post-sales functions such as Customer Success, Support, Renewals, Services, or customer lifecycle management - Experience with DevOps, CI/CD, release management, and Agile/Scrum delivery models - Salesforce Platform Developer II certification required; Salesforce Certified Application Architect and Salesforce Certified System Architect certifications strongly preferred ## Skills ### Required - Salesforce development - Apex - Lightning Web Components - Flows - integrations - Salesforce platform customization - DevOps - CI/CD - release management - Agile/Scrum delivery models ### Nice to have - Salesforce Certified Application Architect - Salesforce Certified System Architect --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/mongodb/jobs/8018420?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)