# Medical Record Retrieval Specialist (Risk Adjustment Representative 2)

**Company**: CarePlus Health Plans, a wholly owned subsidiary of Humana
**Location**: Orlando, FL
**Work arrangement**: remote
**Job type**: full-time
**Salary**: $40,000 - $52,300 per year
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Orlando-FL/Record-Retrieval-Specialist---West-Orlando_R-436193?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/medical-record-retrieval-specialist-risk-0c01089e-7b2/

## Description

We are seeking a Medical Record Retrieval Specialist (Risk Adjustment Representative 2) to join our team. As a Medical Record Retrieval Specialist, you will travel to provider offices within the region and scan medical records into a secure system. The records are reviewed by Humana's Coding staff.

**Responsibilities**

- Travel up to 50% of the time in Orange, Osceola, Lake, Sumter, Marion, and other surrounding counties in FL with the possibility of occasional overnight stays.

- Collect medical records by using a laptop and portable scanner to scan paper records and/or download electronic medical records to a thumb drive to meet production goals.

- Visits to physician offices in a timely, efficient manner to meet all deadlines.

- Answering phones, electronically faxing, internet search and email utilization.

- Research and updates site information by utilizing CarePlus internal systems.

- Follows CarePlus and HIPAA confidentiality standards to protect the confidentiality of member information.

- Demonstrates a professional and courteous manner when communicating with others with the ability to clearly and accurately state the agreed upon resolution.

**Requirements**

- Reside in the Greater Orlando area.

- 1 or more years of Telephonic environment experience and/or customer service in an office setting.

- Proficiency in Microsoft Office Word and Excel.

- Ability to travel locally up to 50% of the time.

- Ability to travel overnight occasionally within the region.

- Must have reliable car transportation.

- Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems.

- Valid State Driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits.

**Preferred Qualifications**

- 1 or more years of experience with Medical Record or Health information retrieval experience In a Hospital, Healthcare and/or Medical Office setting

- Knowledge and experience in managed care

- Medical terminology

- Experience in EMR (Electronic Medical Records) systems

- Medical Record retrieval experience

- Bilingual English and Spanish

- Healthcare experience

**Benefits**

- Competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, time off, short-term and long-term disability, life insurance and many other opportunities.

**Pay Range**

- $40,000 - $52,300 per year

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## Skills

### Required
- Microsoft Office Word
- Microsoft Office Excel
- customer service
- telephonic environment
- Spanish

### Nice to have
- Medical Record retrieval
- Health information retrieval
- managed care
- Medical terminology
- EMR systems

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Source: [Apply at humana.wd5.myworkdayjobs.com](https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Orlando-FL/Record-Retrieval-Specialist---West-Orlando_R-436193?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)