# Head of Data Center IT Infrastructure

**Company**: Nebius
**Location**: India
**Work arrangement**: onsite
**Experience**: executive
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/nebius/jobs/4988211101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0bcde6fe-93f

## Description

We're looking for an experienced leader to own data center IT operations across APAC, covering both Nebius-owned and colocation sites.

You will lead operations for GPU and high-performance computing (HPC) infrastructure, including high-density and liquid-cooled platforms.

In this role, you will build and scale the regional operations organization and own the full operational lifecycle: preparing new sites for service, delivering reliable 24/7 support, managing hardware assets and returns, and overseeing changes to infrastructure in production.

Your responsibilities will include:

- Full-stack IT operations - Define and run the support model per site: 24/7 L1/L2 on-site, L3, on-call/duty coverage; final escalation point for critical incidents; RCAs and preventive actions.

- Own post-acceptance change management: upgrades, migrations, maintenance windows, decommissioning.

- Ensure availability and performance of compute, storage and network infrastructure in operation.

New sites into operations:

- Own operational readiness for every new DC: staffing, access, tooling, monitoring, ticketing, spares, documentation.

- Define acceptance criteria and handover from the Project team; sign off on acceptance into operations.

RMA, asset & spare management:

- Own the global asset lifecycle: intake, CMDB accuracy, audits, decommissioning and e-waste.

- Own RMA end to end: OEM channels, warranty terms, partner/franchise RMA integrations.

- Set spare-zone standards and stock levels per site; balance spares against failure rates and SLAs.

Service governance & vendors:

- Own SLAs and OLAs with platform, storage, network, internal teams.

- Manage colocation, field-service, outsourcing and OEM relationships: scope, SLAs, performance, disputes.

- Manage and report operational KPIs, risks and capacity to senior management and colocation tenants.

Team, processes & compliance:

- Org design and headcount forecasting from the DC launch pipeline; own the hiring pipeline (JDs, interview loops, recruiters, outsourcing, internships).

- Own ITDC processes, SOPs/runbooks, documentation and Jira/Confluence standards; competency and training frameworks.

- Ensure audits readiness, security posture reviews, DC access management and EHS adherence.

We expect you to have:

- 10+ years in data center IT operations including hands-on infrastructure support; 5+ years leading managers across multiple sites or countries.

- Experience taking new data centers or clusters from build into operations.

- Deep operational knowledge of RMA, asset management and spare planning at scale.

- Familiarity with GPU/HPC infrastructure and its failure modes.

- Experience owning SLAs/OLAs and RACI between infrastructure teams; strong ITIL/ITSM grounding.

- Vendor and contract management with colocation providers, field-service vendors and OEMs.

- Experience building and scaling teams; fluent English; readiness to travel.

It Will Be an Added Bonus If You Have:

- Experience with GB200/GB300-class liquid-cooled deployments (DLC, CDU operations).

- Experience with franchise or outsourced DC operating models.

- Audits experience; ITIL or PMP certification.

Benefits & Perks:

- Competitive compensation

- Career growth and learning opportunities

- Flexibility and ownership

- Collaborative and innovative culture

- Opportunity to work on impactful AI projects

- International environment and talented teams

## Skills

### Required
- data center IT operations
- GPU/HPC infrastructure
- RMA
- asset management
- spare planning
- SLAs/OLAs
- ITIL/ITSM
- vendor management
- team building

### Nice to have
- GB200/GB300-class liquid-cooled deployments
- franchise or outsourced DC operating models
- audits experience
- ITIL or PMP certification

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/nebius/jobs/4988211101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)