# Senior Director, Technology and AI Innovation – Life Sciences

**Company**: Salesforce
**Experience**: executive
**Job type**: full-time
**Category**: Consulting
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/New-Jersey---New-York-City-Metro---Remote/AI-Innovation-Lead--Life-Sciences-Acceleration-Hub_JR364808-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0bb46998-b95

## Description

Salesforce is seeking a Senior Director, Technology and AI Innovation – Life Sciences to define and accelerate the AI-enabled delivery strategy for its global Life Sciences Professional Services business.

The successful candidate will serve as a strategic bridge between Professional Services, Customer Success, Product Management, Engineering, and Global Delivery, ensuring that customer implementation experience directly influences product evolution, AI innovation, and delivery transformation.

Key responsibilities include:

- Developing a comprehensive view of implementation trends, customer challenges, and delivery opportunities across Salesforce's global Life Sciences portfolio

- Identifying common patterns across customer engagements and translating those insights into strategic opportunities for AI, automation, reusable assets, implementation accelerators, and delivery innovation

- Establishing a continuous feedback model that transforms implementation experience into scalable delivery capabilities

- Defining the roadmap for Life Sciences-specific agentic delivery capabilities that improve implementation quality, delivery productivity, and customer outcomes

- Prioritizing the AI assets, accelerators, reusable frameworks, and implementation capabilities needed to bridge the gap between current product capabilities and customer demand

- Serving as the primary liaison between Global Professional Services, Customer Success, and Product Management for Life Sciences

- Capturing customer and delivery feedback and translating it into actionable product enhancements, roadmap priorities, and implementation best practices

- Partnering closely with Product Engineering to ensure implementation insights directly influence product strategy and future platform capabilities

- Leading and developing a high-performing global team of approximately 20 professionals focused on industry innovation, architecture, delivery excellence, and AI enablement

The ideal candidate will have 15+ years of leadership experience in Professional Services, enterprise software, digital transformation, Life Sciences consulting, or technology organizations, as well as deep understanding of the Life Sciences industry, enterprise implementation programs, and customer transformation initiatives.

Benefits include:

- Support for finding balance and being your best

- AI agents that accelerate your impact

- Opportunities for growth and development

Success in this role will be measured by adoption of Life Sciences-specific AI assets, accelerators, and reusable delivery capabilities, measurable improvements in implementation quality, delivery productivity, and customer outcomes, and growth in reusable implementation assets and industry accelerators leveraged globally.

## Skills

### Required
- Life Sciences
- AI
- Professional Services
- enterprise software
- digital transformation
- leadership

### Nice to have
- Agentforce
- agentic technologies
- automation platforms
- enterprise AI solutions
- Salesforce Life Sciences Cloud

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/New-Jersey---New-York-City-Metro---Remote/AI-Innovation-Lead--Life-Sciences-Acceleration-Hub_JR364808-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)