# Java, SQL, Unix / Consultant Specialist

**Company**: GCIO
**Location**: Hyderabad, Telangana
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612522815?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0bad3e38-c56

## Description

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will provide full scope of day-to-day Production Support service, including resolution of live incidents and post-resolution problem management activities.

Responsibilities:

- Provide workarounds/resolutions with active participation in crisis calls

- Technical expertise in finding root cause of major system problems

- Participate and contribute to implementing automations/new production support concepts in the team

- Ensure use of best practices is followed by complying with Group Compliance Policy

- Create batch plans and support weekend releases

- Raise production change orders and support various testing activities

- Review, design, and re-engineer processes with new technologies to improve performance

- Provide 24/7 production support for Global Disbursement application

- Monitor application performance and proactively address potential issues

- Respond to Incident promptly and conduct Root Cause Analysis

- Manage job schedulers, resolve batch failures, and ensure timely transaction processing

- Act as a primary point of contact for escalation

- Maintain and improve monitoring tools and dashboards

- Document troubleshooting steps and resolution procedures

- Participate in production patching and deployment activities

- Own and drive the end-to-end incident management process

- Host and conduct Crisis calls

- Manage communication during live incidents

- Work on Service Improvement Initiatives

Requirements:

- Strong analytical skills/Troubleshooting/debugging Java code, Spring boot, SQL, Unix/Linux command and Stored Procedures

- Hands-on experience on tools like App D / Splunk / Control-M /Ansible / JIRA

- Experience of high frequency change

- Understanding of Unix and Shell scripting

- Experience in Agile/ DevOps environment

- Good communication skills

- Understanding of customers' needs and delivering excellent customer service

- Experience in Payments domain and on SWIFT messaging standards would be added advantage

## Skills

### Required
- Java
- SQL
- Unix
- Spring boot
- Stored Procedures
- App D
- Splunk
- Control-M
- Ansible
- JIRA
- Agile
- DevOps
- Shell scripting

### Nice to have
- Payments domain
- SWIFT messaging standards

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612522815?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)