# Deal Desk Manager **Company**: Thomson Reuters **Location**: Mexico City **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Sales **Industry**: Technology **Apply**: https://thomsonreuters.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Mexico-Mexico-City/Deal-Desk-Manager_JREQ204191?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_0b93a49e-5d8 ## Description The Deal Desk Manager leads a team of commercial experts who serve as strategic partners to Thomson Reuters’ go-to-market organization. The Deal Desk team enables complex, high-value deals that align customer needs with Thomson Reuters’ strategy, commercial policies, and profitability objectives. **Key Responsibilities** - Lead and develop the Deal Desk team to enable timely, compliant, and effective deal execution - Structure complex and strategic deals to deliver a strong customer experience while protecting Thomson Reuters’ commercial and financial objectives - Advise Sales and business segment leaders on complex commercial challenges, negotiation strategies, and deal execution - Translate go-to-market strategies into effective Deal Desk processes, operating mechanisms, and controls - Coach Sales and business segment leaders on commercial policies, processes, and best practices to improve performance and expand selling capacity - Partner with cross-functional teams to prioritize and deliver initiatives that improve the quality, speed, and profitability of deals - Ensure compliance with Rules of Engagement and Commercial Policy through clear governance, process standardization, and automated solutions - Provide actionable insights to Pricing, Commercial Policy, Legal, and other stakeholders to improve commercial practices, contracting, and policy - Identify, scope, and implement process and system enhancements that increase operational efficiency across the sales cycle - Lead change-management efforts that improve stakeholder alignment, adoption, and sales-cycle effectiveness - Mentor team members through onboarding, training, coaching, and collaborative problem-solving - Apply end-to-end Order-to-Cash expertise to accelerate issue resolution and strengthen cross-functional execution - Establish an issue-resolution framework across front- and back-office teams that addresses root causes, closes knowledge gaps, and sets clear stakeholder expectations - Promote data-driven decision-making and deliver reporting tools that strengthen visibility, accountability, and performance - Engage directly with business segment leaders and customers, when needed, to resolve issues and optimize deal flow - Operate effectively in a dynamic, complex, and highly matrixed environment **Required Qualifications** - Advanced English proficiency both written and oral - Bachelor’s degree or equivalent experience - Six or more years of professional experience in Deal Desk, client-facing, commercial, or sales-support roles - Experience managing and developing teams in a complex business environment - Demonstrated knowledge of the sales cycle, customer contracting, and complex deal execution - Strong business acumen, communication, influencing, problem-solving, organizational, and time-management skills - Proven ability to manage high-volume processes and systems with accuracy, consistency, and integrity - Ability to work effectively across functions, organizational levels, regions, and cultures - Proficiency with Microsoft Office and Google Workspace applications **Preferred Qualifications** - Master of Business Administration - Experience with SaaS and content-based products, commercial models, contracting, and sales operations - Proven success leading complex, cross-functional projects and change initiatives - Ability to challenge existing practices constructively and implement sustainable improvements - Experience delivering against objectives and key results in a fast-paced, deadline-driven environment - Experience with Salesforce, order-capture platforms, SAP, or Oracle - Experience supporting sales, requests for proposal, and contracting with U.S. government agencies **What’s in it For You?** - Hybrid Work Model: flexible hybrid working environment for office-based roles - Flexibility & Work-Life Balance: supportive workplace policies to manage personal and professional responsibilities - Career Development and Growth: culture of continuous learning and skill development - Industry Competitive Benefits: comprehensive benefit plans, including flexible vacation, Mental Health Days off, access to Headspace app, retirement savings, tuition reimbursement, and employee incentive programs - Culture: globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more - Social Impact: opportunities to make an impact in the community with Social Impact Institute, paid volunteer days off, and pro-bono consulting projects ## Skills ### Required - English - Microsoft Office - Google Workspace - Deal Desk - commercial - sales-support ### Nice to have - MBA - SaaS - content-based products - commercial models - contracting - sales operations - Salesforce - SAP - Oracle --- Source: [Apply at thomsonreuters.wd5.myworkdayjobs.com](https://thomsonreuters.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Mexico-Mexico-City/Deal-Desk-Manager_JREQ204191?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)