# Director Reward Digital & Tech

**Company**: GSK
**Location**: London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Healthcare

**Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/UK--London--New-Oxford-Street/Director-Reward-Digital---Tech_448804-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0b8dea8c-e81

## Description

The Director, Reward D&T leads a group of related HR Products within a HR Digital & Tech Domain, ensuring they deliver measurable value, support business processes, and are continuously improved.

Key Responsibilities:

- Translate functional strategies into actionable product roadmaps and delivery priorities across Reward-related group of Products.

- Lead the AI agentic transformation delivery and enablement within the Reward processes, working closely with AI tech and GXOs.

- Provide direction and coaching to Product Owners, ensuring requirements are well-defined, business cases for investment are robust, and product performance is tracked.

- Partner with business stakeholders to understand pain points, process challenges, and improvement needs, shaping product enhancements and technology-enabled opportunities.

- Oversee delivery execution across the Reward product group, ensuring quality, usability, stability, and supportability of released features and services.

- Promote agile and iterative delivery practices, supporting incremental value release, transparency of priorities, and improved collaboration with business users.

- Act as the escalation point for critical product performance, delivery issues, and dependency conflicts, addressing risks and facilitating decisions.

- Champion the adoption of user-centred improvements, business process optimisation, and automation opportunities that reduce cycle time and enhance user experience.

- Ensure effective risk, security, and compliance management across the Reward product group.

- Support Solution Architects in shaping cross-product and cross-platform solutions.

- Track and report performance against agreed KPIs for the product group, driving continuous improvement activities to maximise value for the HR Digital & Tech Domain.

- Provide financial oversight of the domain, including product budgets and internal/external team resourcing costs.

- Lead your team in using approved AI tools to improve productivity and ways of working.

Requirements:

- Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering), or equivalent experience.

- Industry certifications highly desirable (e.g. Agile Methodologies, CPM).

- Extensive experience overseeing end-to-end product delivery, including prioritisation, backlog management, solution design support, testing oversight, and value-focused release planning.

- Proven track record in overseeing the definition and execution of valuable Product strategies for Reward Systems.

- Deep experience in concurrently overseeing multiple Product teams across the full delivery lifecycle.

- Proficient in conveying complex technology ideas to non-conversant audiences.

- Very strong analytical and problem-solving skills for developing Product use cases and determining their associated value.

- Highly experienced team leader that can effectively manage small to medium IT delivery teams.

- Very strong communication skills and ability to influence senior stakeholders.

## Skills

### Required
- Agile Methodology
- Cross-Functional Teamwork
- Data Analysis
- Design Thinking
- DevOps
- Prioritization
- Product Development Research
- Product Roadmapping
- Project Management
- Return on Investment (ROI)
- Software Development
- Strategy Deployment
- User Experience (UX)
- User Interface (UI) Design

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