# Regional Business Operations Leader - T&I

**Company**: WSP USA
**Location**: Miami, FL
**Experience**: senior
**Job type**: full-time
**Salary**: $205,000 - $333,000
**Category**: Operations
**Industry**: Consulting

**Apply**: https://emit.fa.ca3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/98522?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0b576c5a-091

## Description

The Regional Business Operations Leader will oversee project delivery and support the Region Leadership with all aspects of the P&L, including revenue generation, project margin, EBITDA, DSO, project delivery, staff utilization, quality, and safety.

Responsibilities:

- Support Regional Management and Project Managers in delivering quality projects and achieving client satisfaction.

- Manage Region Project Delivery Manager (PDM) team and monitor PDM project activities.

- Support the identification of projects that need action plans and monitor high-risk projects.

- Provide project and Region financial analyses and coordinate with Region Finance Director.

- Participate in the development of the annual budget process.

- Travel to Region offices as necessary to perform Regional Operations Leader duties.

- Contribute to the continual improvement and implementation of the Project Delivery process.

- Identify and implement opportunities for enhancement of overall project performance and project management practices.

- Promote and monitor project-based quality processes.

Supporting:

- Project Managers: pricing model development, proposal development, and project opening.

- Local Business Leaders (LBL): personnel issues and operational items.

- Finance: financial data exchange and cash flow improvement.

- Project Delivery Managers (PDMs): project reviews, risk identification, and corrective action plans.

Expertise:

- Leverages broad technical experience to enhance current and new service offerings.

- Fosters the development of new and emerging innovations.

- Advances the strategic direction of the Region.

Clients:

- Sets clients at the center for all services.

- Brings an expanded view and integrated response to complex challenges.

- Uses extended reach across regions and offices to foster new and innovative client delivery.

People & Culture:

- Supports integration of industry talent by fostering a collaborative work environment.

- Emphasizes employee training and development.

- Supports strategic recruitment, promotional programs, and performance management.

Operational Excellence:

- Develops Region growth, forecast, and business development strategy.

- Prioritizes investments to enhance WSP's ability to deliver high-quality projects.

- Optimizes client and employee experience through process improvements and automation.

Requirements:

- Bachelor's degree in IT, Computer Science, Engineering, or related field.

- 15+ years of relevant post-education experience.

- Active member of local and/or national professional practice organization.

- Demonstrates excellence in providing high-quality technical performance and oversight.

- Competence in analytical techniques and modeling.

- Ability to foster teamwork and supervise high-quality professional deliverables.

- Ability to work in a multi-dimensional organization.

Preferred Qualifications:

- Master's degree or certifications such as ITIL Practice Certification.

Benefits:

- Comprehensive suite of benefits focused on health and financial stability.

- Coverage related to medical, dental, vision, disability, and life.

- Retirement savings.

- Paid sick leave.

- Paid vacation.

- Paid parental leave.

- Paid time off for bereavement, voting, and naturalization proceedings.

Compensation:

- Expected Salary: $205,000 - $333,000

## Skills

### Required
- project delivery
- financial analysis
- budgeting
- strategic planning
- team management

### Nice to have
- ITIL Practice Certification
- Master's degree

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Source: [Apply at emit.fa.ca3.oraclecloud.com](https://emit.fa.ca3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/98522?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)