# Senior Program Manager, Employee Experience

**Company**: Dropbox
**Location**: Remote - Canada: Select locations
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $128,400-$173,700 CAD
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/dropbox/jobs/8234202?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0b4037a7-3fc

## Description

Dropbox's Virtual First team researches, tests, and scales better ways of working for a distributed organization.

As a Senior Program Manager, Employee Experience, you will own a strategic Virtual First work stream focused on tool optimization and technology-enabled ways of working, identifying opportunities to improve employee effectiveness and translating those opportunities into research, experiments, recommendations, and scalable organizational change.

## Responsibilities

- Own the strategy, roadmap, priorities, and outcomes of a Virtual First work stream focused on technology, including tools, workflows, automations, AI enablement, and knowledge management

- Design and lead organizational research, pilots, and experiments that test new ways of working

- Translate qualitative and quantitative findings into actionable recommendations, behavioral frameworks, and operating models for downstream adoption

- Manage a portfolio of concurrent programs and initiatives from initial scoping through research, validation, and enablement planning

- Establish clear objectives, success measures, milestones, risks, and reporting across the work stream

- Facilitate cross-functional Steering Committees and initiatives involving stakeholders across People, Technology, Communications, Operations, and other business functions

- Partner with People Analytics and other measurement experts to establish research methodologies and evaluate outcomes.

## Requirements

- 8+ years of experience in program management, organizational effectiveness, workplace strategy, employee experience, innovation, research, or a related discipline.

- Expertise in tools and technology enablement, including AI adoption, knowledge management, digital workflows, automation, and the design of technology-enabled ways of working that improve employee effectiveness.

- Demonstrated experience independently leading complex, cross-functional programs from ambiguity through measurable outcomes.

- Experience designing and managing research, pilots, experiments, or other evidence-based innovation programs.

- Strong understanding of Virtual First, distributed, hybrid, or modern ways of working.

- Excellent written, verbal, facilitation, and executive communication skills.

- Comfort working in ambiguity and proactively identifying opportunities rather than waiting for assignments.

## Preferred Qualifications

- Experience working in a distributed or Virtual First organization.

- Experience with organizational behavior, change management, behavioral science, workplace research, or human-centered design.

- Demonstrated curiosity about the future of work and emerging technologies.

## Durable Skills

AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:

- Awareness: Understand yourself and others.

- Judgment: Evaluate information and make decisions in complex situations.

- Adaptability: Learn, adjust, and stay effective through change.

- Connection: Communicate, collaborate, and build trust.

## Compensation

Canada Pay Range $128,400-$173,700 CAD

## Skills

### Required
- program management
- organizational effectiveness
- employee experience
- innovation
- research
- AI adoption
- knowledge management
- digital workflows
- automation

### Nice to have
- organizational behavior
- change management
- behavioral science
- workplace research
- human-centered design

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/dropbox/jobs/8234202?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)