# Associate Operations Representative

**Company**: RBC
**Location**: Halifax, Nova Scotia
**Job type**: part-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/HALIFAX-Nova-Scotia-Canada/Associate-Operations-Representative----Deposit-Processing_R-0000189496-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/associate-operations-representative-0b0e61b4-27e/

## Description

The Associate Operations Representative is responsible for processing routine data and online input of transactions using a basic understanding of products and processes.

**Responsibilities:**

- Follow standard processes as outlined in Folio guidelines policy, process and procedures, referring items outside established standards to the Manager.

- Process work volumes and provide consistent service within established benchmarks, contributing to the achievement of business SLA/KPI.

- Examine all documents for completeness and take full responsibility for quality and accuracy of day-to-day responsibilities, tasks and activities, ensuring a balanced focus on enhanced client experience.

- Understand, accept, and support change as it relates to their role and the commitment to client fulfillment.

- Exercise due diligence in following operational risk policies, procedures, standards and guidelines.

- Ensure all authorities for the role are reviewed, understood, and adhered to.

- Take personal accountability for high achievement; actively participate in weekly coaching routines and learning opportunities to improve their individual and team contribution.

- Support a client-first mindset through communication and demonstrated positive behaviours.

**Requirements:**

- Client Focus

- Efficient and accurate data entry abilities.

- Ability to work in high-volume and strict timeframe deadlines.

- Ability to lift at least 50 pounds.

**Nice to Have:**

- Knowledgeable of products supported by the team (Commercial Deposit Processing, Cash processing).

**Job Skills:**

- Communication

- Critical Thinking

- Customer Service

- Interpersonal Relationship Management

- Operational Delivery

- Process Improvements

- Time Management

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## Skills

### Required
- Communication
- Critical Thinking
- Customer Service
- Interpersonal Relationship Management
- Operational Delivery
- Process Improvements
- Time Management
- Client Focus
- Data Entry

### Nice to have
- Commercial Deposit Processing
- Cash processing

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Source: [Apply at rbc.wd3.myworkdayjobs.com](https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/HALIFAX-Nova-Scotia-Canada/Associate-Operations-Representative----Deposit-Processing_R-0000189496-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)