# Customer Care & Facilities Assistant

**Company**: Your Healthcare CIC
**Location**: Surbiton
**Job type**: Permanent
**Salary**: £30,630 to £32,346 a year
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/B9811-26-0055?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0ab959b9-ae0

## Description

We are looking for a Customer Care & Facilities Assistant with a great CAN DO attitude to support the delivery of Facilities Management activities at Your HealthCare. The job holder will be a key source of knowledge on office services and customer service for Your HealthCare staff members and external visitors.

The FM Team are looking for a flexible and friendly person to join their hard-working team where no day is ever the same. We offer great scope to experience the diversity of supporting the management of our healthcare facilities.

**Responsibilities:**

- Provide generic support services within the Front of House Management Team

- Act as a first point of contact for all stakeholders

- Provide support for any agreed work programmes managed from the Customer Care & Facilities Management Department

- Support the Front of House Management Team in the timely production of reports, and maintaining all data as requested

**Benefits:**

- Access to the NHS Pension Scheme

- Career Development

- Staff Discounts

- NHS Pay & Benefits, including Agenda for Change terms and salary sacrifice schemes

- Bureaucracy-Free Environment to implement good ideas quickly and effectively

- Work-Life Balance with Employee Assistance Programme and various staff discounts

- Exceptional Staff Experience in a supportive workplace with positive feedback from staff and patients

- Inclusive Culture promoting equality, diversity, and inclusion

- Impactful Community Involvement with a real voice in shaping care

**Requirements:**

- GCSE English and Maths or equivalent

- ECDL or equivalent

- NVQ 3 in Administration or equivalent

- Demonstrate competence in the use of MS Office and teams and channels

- Ability to work under pressure

- 2 years customer care experience

- Experience of Data Input and extraction for reports

- Experience of working in a team

**Enhanced DBS check required.**

## Skills

### Required
- MS Office
- customer care
- data input
- team work
- communication

### Nice to have
- organisation meetings
- deal with contractors
- Micro Soft SharePoint
- car owner/driver

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/B9811-26-0055?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)