# Marketplace Assistant Manager (Mobility)

**Company**: Grab
**Location**: Jakarta
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Grab/744000150952505-marketplace-assistant-manager-mobility-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0a72f8d9-948

## Description

Grab is Southeast Asia's leading superapp, offering various services including food delivery, financial management, and transportation.

We are looking for a Marketplace Assistant Manager (Mobility) to join our team in Jakarta, Indonesia. You will combine analytical rigor with business strategy to influence stakeholders and guide marketplace performance across the Indonesia mobility market.

**Critical Tasks:**

- Manage defined marketplace projects and workstreams to improve reliability and passenger experience across Indonesia's 2W and 4W mobility services.

- Monitor marketplace performance, investigate anomalies, and collaborate with Product, Operations, and other teams to identify potential causes and corrective actions.

- Combine data analysis with insights from passengers, driver-partners, and operating teams to develop a practical understanding of marketplace problems.

- Develop tactical recommendations and contribute to longer-term projects that improve availability, booking experience, service quality, and overall marketplace health.

- Support and build experiments, including hypothesis development, experiment design, rollout coordination, results recommendations.

- Track project implementation and results, flagging risks or issues and coordinating follow-up actions with relevant stakeholders.

**Qualifications:**

- 3–5 years of relevant experience in strategy, analytics, project management, consulting, product operations, or a technology-related environment.

- Strong proficiency in Excel (can maintain complex spreadsheets) or Google Sheets, with working knowledge of SQL, Python, or another analytical tool.

- Experience in managing defined projects or workstreams involving multiple teams, from problem definition through implementation and evaluation.

- Exposure to designing experiments, measuring results, or evaluating the impact of business initiatives.

- Bachelor's degree or equivalent practical experience. Quantitative, business, economics, engineering, or related backgrounds are advantageous.

- Experience in ride-hailing, marketplaces, logistics, e-commerce, travel, or another technology environment is advantageous but not required.

**Additional Information:**

- We care about your well-being at Grab, here are some of the global benefits we offer:

- Term Life Insurance and comprehensive Medical Insurance.

- GrabFlex, create a benefits package that suits your needs and aspirations.

- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.

- Confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

- FlexWork arrangements such as differentiated hours.

## Skills

### Required
- analytical skills
- project management
- strategy
- data analysis
- SQL
- Python

### Nice to have
- ride-hailing
- marketplaces
- logistics
- e-commerce
- travel

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Grab/744000150952505-marketplace-assistant-manager-mobility-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)