# Associate, Client Support (Non-Financial Corporates)

**Company**: S&P Global Market Intelligence
**Location**: Islamabad, PK
**Experience**: entry
**Job type**: full-time
**Category**: Customer Service
**Industry**: Finance

**Apply**: https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Islamabad-PK/Associate--Client-Services--NFC-_332128-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0a72f393-9ce

## Description

We are seeking an Associate, Client Support (Non-Financial Corporates) to join our Client Services team. As a member of this team, you will serve as an expert for the Capital IQ Pro Platform, providing client support through diagnostic conversations and driving product usage and revenue.

Responsibilities:

- Provide exceptional customer service to clients, distributors, and internal staff via phone, email, and web chats

- Support a client base of firms across various segments, including Investment Banking, Private Equity, and Non-Financial Corporate

- Positively impact client perception of the Market Intelligence division

- Assist with training and mentoring new hires

- Conduct product demos or webcasts for clients

- Build out our Knowledge Base for internal stakeholders and clients

What We're Looking For:

- Excellent Communication skills

- Willingness to learn multiple industries

- Open to working in different shifts

- Basic Qualifications:

+ Excellent Communication skills   + Willing to learn multiple industries   + Open to working in different shifts

- Preferred Qualifications:

+ A Bachelor's degree in Finance, Accounting, Economics, or a related field   + Strong leadership and teamwork skills   + Strong communication and customer service skills   + Ability to resolve problems, manage time, and organize well   + Strong financial knowledge or knowledge of the global economy

What's in it for you:

- Build a career with a global company

- Assist market leaders and decision-makers across the Financial Services industry

- Grow and improve your skills by supporting enterprise-level products and new technologies

- Expand your knowledge base by developing expertise on multiple industries

- Develop training skills by mentoring new associates and training clients on the Market Intelligence platform

- Based on planned growth and initiatives, you can emerge to the next role or learn crucial skills to aid you in new career paths within the S&P Global Commercial organization

Benefits:

- Health & Wellness: Health care coverage designed for the mind and body

- Flexible Downtime: Generous time off helps keep you energized for your time on

- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills

- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, and financial wellness programs

- Family Friendly Perks: It's not just about you, S&P Global has perks for your partners and little ones, too

## Skills

### Required
- Communication skills
- Problem-solving skills
- Time management

### Nice to have
- Leadership skills
- Teamwork skills
- Financial knowledge

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Source: [Apply at spgi.wd5.myworkdayjobs.com](https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Islamabad-PK/Associate--Client-Services--NFC-_332128-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)