# IT Engineer with Microsoft Enterprise Systems Administrator

**Company**: Leidos
**Location**: Alice Springs, AUS
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Alice-Springs-Northern-Territory-Australia/Senior-Systems-Administrator_R-00189617-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0a65f794-b5f

## Description

Leidos is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team in support of a Federal Intelligence Agency contract located in Alice Springs, AUS.

The primary responsibilities include providing Tier 2 support for maintaining multiple large Enterprise environments that span CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft-based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environment.

**Primary Responsibilities & Duties:**

- System Administrative duties to include management of Windows and Linux workstations on EVD and physical

- Troubleshooting application functionality, crash, and performance

- Investigate user performance and work with external teams to improve user experience

- Assist customers with Tier 2 incident resolution for Linux and Windows applications

- Provide remote end-user desktop support

- Identify, analyze, and resolve system incidents with both short-term workarounds and long-term solutions

- Respond to escalated service desk/team requests

- Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments

- Participate in special projects as required

- Willingness to provide initial triage, response, and notifications for incidents

**Clearance Requirements:**

- Must have an active TS/SCI with Polygraph with current investigation within the last 5 years.

**Basic Qualifications:**

- Bachelor's Degree and 8+ years of relevant experience or a Master's Degree and 6+ years of experience. Additional years of experience in lieu of degree are acceptable.

- Active Top Secret/SCI with Polygraph Clearance Required

- Active Directory Administration

- DNS, DHCP, DFS, LDAP

- Windows 10, Server 2012, Server 2016

- Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer

- Linux Operating system

- Understanding of Service Now, NETS, or other ticketing processes

- ITIL v3 or higher

- Diagnostics & Troubleshooting

- Hardware/Software Troubleshooting

- Microsoft Windows System Administration

**Preferred Qualifications:**

- PowerShell

- Microsoft System Center Configuration Manager

- Virtualization Environments (VMware, Citrix)

- Profile management utilizing the VMware User Experience Management (UEM) toolset

- Microsoft Exchange

- Telephone/Video support

- Networking

- Familiarity with site-specific customer and mission Certification Requirement (*required day 1) IAT II

## Skills

### Required
- Microsoft Enterprise Systems Administrator
- Active Directory Administration
- DNS
- DHCP
- DFS
- LDAP
- Windows 10
- Server 2012
- Server 2016
- Application Troubleshooting
- Linux Operating system
- Service Now
- NETS
- ITIL v3
- Diagnostics & Troubleshooting
- Hardware/Software Troubleshooting
- Microsoft Windows System Administration

### Nice to have
- PowerShell
- Microsoft System Center Configuration Manager
- Virtualization Environments
- VMware
- Citrix
- Microsoft Exchange
- Telephone/Video support
- Networking

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Source: [Apply at leidos.wd5.myworkdayjobs.com](https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Alice-Springs-Northern-Territory-Australia/Senior-Systems-Administrator_R-00189617-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)