# Payment Performance Specialist

**Company**: Stripe
**Location**: Singapore
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/stripe/jobs/8068669?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0a47d4c0-08f

## Description

## Job Overview

The Global Payments Performance Team at Stripe identifies payment optimization opportunities for Stripe's largest and most critical merchants. You will be instrumental in building optimization narratives/tools and delivering on our merchant engagement model with a focus on high-value merchants in Greater China and South East Asia.

## Responsibilities

- Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects.

- Serve as both an internal and merchant-facing expert on payment optimization strategies.

- Gather and build on Stripe's wide-ranging payments expertise to create optimization narratives/tools supported by rigorous analysis.

- Use existing tools to deploy sophisticated optimization playbooks and analyses across Stripe's customer portfolio.

- Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap.

- Provide feedback on our tools and playbooks to help continuously improve our self-serve offerings.

## Requirements

- 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry.

- A proven ability to build collaborative working relationships with cross-functional teams.

- The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.

- A proven ability to be a self-starter capable of driving business results without significant supervision.

- Experience presenting directly to merchants.

- Excellent verbal and written communication skills.

- Strong data processing and analytical skills.

- Spoken and written proficiency in Mandarin.

- Occasional travel within region, including the focus markets, and corporate head office.

## Preferred Qualifications

- Comprehensive knowledge of card network regulations, industry best practices for fraud management, and local payment methods.

- Experience with AI tools, SQL, dashboard building, modeling, or reporting.

- Experience presenting data-driven analyses to senior business leaders.

## Skills

### Required
- payments
- operations
- analytical skills
- communication skills
- Mandarin

### Nice to have
- card network regulations
- fraud management
- AI tools
- SQL
- dashboard building
- modeling
- reporting

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/stripe/jobs/8068669?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)