# Banking Operations Lead

**Company**: NEXT
**Location**: Leicester, Leicestershire
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: Up to £55,000 plus bonus
**Category**: Finance
**Industry**: Retail

**Apply**: https://ekeq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/77168?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0a281536-dbc

## Description

We are seeking a Banking Operations Lead to play a key role in managing £4 billion in global payments, leading a talented team, and shaping a major ERP transformation.

The successful candidate will take end-to-end ownership from strategy to execution, balancing operational excellence with transformation delivery. They will lead a dedicated team through a significant systems evolution, ensuring that payment operations remain secure, compliant, and resilient.

Key responsibilities include:

- Leading and supporting a team of payment operations professionals

- Owning the payment cycle, including supplier payments, payroll, tax disbursements, and intercompany transfers

- Leading the ERP transformation, including requirements, process design, User Acceptance Testing (UAT), cutover strategy, go-live readiness, and post-launch stabilisation

- Being an agent for change, engaging positively with new ways of working, challenging established processes, and helping stakeholders understand and adopt the changes required by the new ERP platform

- Managing key partnerships with external banking partners and Payment Service Providers (PSPs)

- Upholding compliance and risk management, maintaining robust internal controls, and ensuring strict adherence to external financial regulations

- Focusing on continuous improvement, introducing modern tools, automation, and refined processes that reduce risk, increase efficiency, and improve the overall payment experience

The ideal candidate will have:

- Strong payment and finance expertise, with a proven track record leading payment operations in a complex, high-volume environment

- A genuine appetite for transformation, with experience of or a strong desire to work on a major ERP transformation or systems implementation

- Change leadership capability, with the ability to engage people through change, influence stakeholders, challenge constructively, and translate business requirements into practical solutions

- ERP experience, with practical experience with enterprise ERP systems such as SAP or Oracle

- Strong leadership capability, with experience developing and leading UK-based and offshore teams

- Comprehensive payment knowledge, with a strong understanding of global payment mechanisms and financial compliance standards

Benefits include:

- 25% off most NEXT, MADE, Lipsy, Gap, and Victoria's Secret products

- Company performance-based bonus

- Sharesave scheme

- On-site Nursery available

- 10% off most partner brands and up to 15% off Branded Beauty

- Early VIP access to sale stock

- Access to fantastic discounts at Staff Shops

- Restaurants with great food at amazing prices

- Access to a digital GP and other free health and wellbeing services

- Free on-site parking

- Financial Wellbeing - Save, track, and enhance financial wellbeing

- Apprenticeship - Grow and develop on the job whilst gaining a qualification

- Direct to Work - Discount online and in-store, collect items the next day for free from work or local store

- Support Networks - Access to Network Groups to empower and celebrate each other

- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions, and more

## Skills

### Required
- payment operations
- finance expertise
- ERP transformation
- change leadership
- leadership capability
- payment knowledge
- compliance and risk management

### Nice to have
- professional qualification such as ACT, CIMA, ACCA, ACA or equivalent
- direct experience delivering payment transformation, ERP implementation or major system migration projects
- experience working within a large-scale business transformation or change programme

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Source: [Apply at ekeq.fa.em2.oraclecloud.com](https://ekeq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/77168?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)