# Product & Pricing Operations Specialist

**Company**: Salesforce
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: CAD 88,400 to CAD 121,600 annually
**Category**: Operations
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Canada---Toronto/Sr-Analyst--Product-and-Pricing-Operations_JR363492?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0a0bac83-468

## Description

Join the Product & Pricing Operations team at Salesforce, driving the transformation of our New Product Introduction framework and shaping how feedback from sellers, customers, and operators turns into real process improvements.

You'll play a key role in launching recently acquired products, migrating contracts, and integrating legacy offerings.

**Responsibilities:**

- Design, stand up, and continually refine NPI frameworks that streamline cross-functional alignment and scale launch throughput and capacity.

- Establish systematic channels to collect, analyze, and synthesize feedback from internal and external stakeholders, including Sales, Customer Support, Product, and Operations.

- Tie stakeholder feedback back to operational enhancements that improve launch success rates and the product lifecycle experience.

- Lead key operational workstreams for newly acquired product launches to ensure rapid go-to-market readiness.

- Support the migration of customer contracts, SKUs, and pricing structures during integration and sunsetting efforts.

- Coordinate and lead cross-functional launch initiatives, tracking milestones, risks, and dependencies to ensure successful General Availability deployments.

- Ensure end-to-end operational readiness across quoting, packaging, discounting, provisioning, activation, service delivery, invoicing, and sales readiness.

- Configure, stage, deploy, and maintain product configuration data, price books, and SKUs in Salesforce.

- Investigate and troubleshoot release blockers or production incidents in complex CRM and quote-to-cash environments.

**Requirements:**

- 3-5+ years of experience in complex business and technical environments, such as management consulting, business operations, or product operations.

- Proven track record designing, transforming, or optimizing New Product Introduction processes and frameworks.

- Ability to capture stakeholder feedback, translate qualitative and quantitative insights into actionable requirements, and deliver measurable operational improvements.

- Strong project management background with experience driving cross-functional change and integration initiatives.

- Hands-on technical and functional experience with CRM, SFA, or Quote-to-Cash / Price Book systems.

- Strong analytical, organizational, and problem-solving skills with high attention to detail.

- Exceptional written and verbal communication skills.

- Ability to think independently and evaluate broad downstream impacts across multi-functional organizations.

- Proactive, self-motivated, and a collaborative team player.

**Nice to Have:**

- PMP certification.

- Prior experience supporting acquisition integrations, product migrations, or contract transitions.

- Salesforce platform experience specifically within CRM, SFA, and Quote-to-Cash / Price Book systems.

- Familiarity with release staging, SKU architecture, and resolving release blockers.

**Benefits:**

- Various benefits and resources to support work-life balance and employee well-being.

## Skills

### Required
- New Product Introduction
- Process Improvement
- Project Management
- CRM
- Quote-to-Cash
- Price Book
- Product Operations

### Nice to have
- PMP certification
- Acquisition Integrations
- Product Migrations
- Contract Transitions
- Salesforce Platform

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Canada---Toronto/Sr-Analyst--Product-and-Pricing-Operations_JR363492?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)