# Réceptionniste de nuit - CDI 24H - Temps partiel (H/F/X)

**Company**: Accor
**Location**: Issy-les-Moulineaux, IDF
**Job type**: part-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000156251050-receptionniste-de-nuit-cdi-24h-temps-partiel-h-f-x-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_09fbcd1e-ed9

## Description

The Ibis Issy-les-Moulineaux 'Val de Seine' hotel is located near the Seine Musicale, Île de St Germain, and Paris Expo Porte de Versailles. It has 164 comfortable and air-conditioned rooms with free WiFi, a restaurant open for lunch and dinner, 4 seminar rooms, and private parking.

Joining our teams means adhering to our values: customer passion, sustainable performance, conquest spirit, innovation, trust, and respect.

**Mission/ Main Responsibilities:**

- Provide a warm, efficient, and quality welcome to guests

- Perform computer and administrative procedures related to check-in/check-out on the Opera Cloud system

- Verify client guarantees and reservations

- Ensure follow-up of client stays by communicating important information to colleagues and superiors and verifying guarantees

- Respond to phone calls and take reservations occasionally

- Respond to client requests and ensure their follow-up to guarantee satisfaction

- Inform clients about tourist information

- Realize various projects assigned by hierarchy

- Apply procedures and policies defined by the brand and hotel

- Embody the Heartist spirit in interactions with clients

**Commercial / Sales:**

- Know the services offered by the hotel, inform clients upon request, and encourage them to use them

**Management:**

- Manage, verify, and control a personal cash register

- Ensure data security

- Be responsible for the establishment at night

- Close and report daily

- Control turnover and takings and report any discrepancies or errors

**Cross-functional Management:**

- Work closely with hotel services

- Prepare information for different services to optimize each service opening

**Hygiene / Safety / Environment:**

- Ensure the cleanliness of the workspace and proper functioning of equipment

- Know and apply evacuation procedures in case of fire

- Know and apply the 'Clef Verte' program policy

- Apply safety rules when welcoming clients, especially those with disabilities

**Qualifications:**

- Mastery of English and another language according to hotel needs

- Customer service and welcome spirit

- Passion for the client

- Excellent interpersonal and communication skills (internal and client-facing)

- Organisation and rigor

- Flexibility and versatility

**Additional Information:**

- Permanent contract with 39 hours per week

- Mutual insurance

- 13th month after one year of seniority

## Skills

### Required
- English
- another language
- customer service
- communication
- organisation
- flexibility

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000156251050-receptionniste-de-nuit-cdi-24h-temps-partiel-h-f-x-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
