# Associate Business Analyst

**Company**: GCOO
**Location**: Kuala Lumpur, Federal Territory of Kuala Lumpur
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612412023?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_09fad318-14b

## Description

We are currently seeking a high-caliber professional to join our team as an Associate Business Analyst.

Principal Responsibilities: The vision statement for Global Chief Operating Office (GCOO) Transformation Services is “To be the Group’s primary change partner, support the implementation of the Group Strategy and make change a source of sustainable competitive advantage for HSBC”.

What you’ll do:

- Propose innovative ideas, test and refine with colleagues and stakeholders

- Identify opportunities to streamline processes/governance and accelerate the delivery of projects

- Align deliverables with strategies and priorities for their business area

- Think commercially to identify opportunities to develop business from new/existing internal customers

- Demonstrate the ability to make decisions independently by evaluating risk, impact, and potential revenue

- Articulate and support design business models, operating models, and business cases

- Proactively support monitoring plans, risks, and issues, and escalate when necessary

- Coordinate with stakeholders to facilitate documentation of scope, quality, cost, and effort

- Support maintaining project governance, in accordance with the Change Framework

- Track and manage project progress comprehensively, including scope, budget, timeline, risks, issues, dependencies, assumptions, and benefits/outcome realization

- Support designing problem-solving approaches and frameworks

- Analyze current state, design future state, validate assumptions with stakeholders to align with business requirements

- Elicit requirements, refine, and obtain sign-off from stakeholders

- Translate complex information into clear, meaningful, and structured ways to suit the audience

- Support design refinement to ensure compliance with requirements

- Plan and execute deployment activities, including ensuring completion of business readiness, deployment prerequisites, post-deployment health checks, and sign-offs

- Perform effective gap analysis to the required level of granularity based on different stakeholder needs/views

- Build and maintain a reputation for reliable, efficient, and effective delivery of business solutions

- Manage own time via workload prioritization to achieve project/program objectives efficiently

- Monitor and manage off-track activities and bottlenecks, and highlight/escalate as required

- Accelerate delivery of projects by identifying and executing simplification opportunities

What you will need to succeed in the role:

- At least 2 years of experience working in change environments across strategy, design, initiation, and delivery

- Industry experience in implementing mid-sized organizational change and business transformation projects for the banking industry

- Demonstrable experience of independent stakeholder management, especially impactful communication, influencing, and running project governance

- Demonstrated ability to independently build, maintain, and navigate the organization using formal/informal networking skills

- Preferably with experience working in a banking environment for operations, system transformation, Organization Design projects

- Experienced in supporting the definition of a business problem and solutions based on data

- Excellent problem-solving and analysis skills, including extensive PowerPoint and Excel know-how

- Experienced in supporting and executing end-to-end project lifecycles from initiation till closure at pace

- Proficiency in knowledge of consulting and Change Frameworks, Agile methodologies, Waterfall methodologies, and best practices

- Strong understanding of banking/HSBC and how change drives benefits for HSBC, its customers, and other stakeholders

- Extensive project management and business analysis skills and experience of managing large and complex projects

- Experience in managing mid-sized teams of different work streams

- All-rounder expert in Implementation, change management, and benefits realization

- Cantonese/Mandarin language skills are highly beneficial

- Plus point if certified in one or more of the following: Certified Associate in Project Management (CAPM), Entry Certificate in Business Analysis (ECBA), Certified Business Analysis Professional (CBAP), Certification of Competency in Business Analysis (CCBA), Certified Scrum Master (CSM), or any relevant qualifications

## Skills

### Required
- Project Management
- Business Analysis
- Change Management
- Implementation
- Agile Methodologies
- Waterfall Methodologies
- PowerPoint
- Excel
- Communication
- Influencing
- Problem-Solving
- Analysis

### Nice to have
- Cantonese/Mandarin language skills
- Certified Associate in Project Management (CAPM)
- Entry Certificate in Business Analysis (ECBA)
- Certified Business Analysis Professional (CBAP)
- Certification of Competency in Business Analysis (CCBA)
- Certified Scrum Master (CSM)

---

Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612412023?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)