# Associate Operations Manager, Supply Acquisition & Activation

**Company**: Wolt
**Location**: Bratislava, Slovakia; Warsaw, Poland; Wien, Austria; Zagreb, Croatia
**Experience**: senior
**Job type**: full-time
**Salary**: €6,503-€8,129 EUR, €3,207-€4,009 EUR, 13,678 zł-17,098 zł PLN
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/wolt/jobs/8177035?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_09f44225-1d6

## Description

At Wolt, you're part of a team that creates technology for delivering a wide range of products to neighbourhoods worldwide. With operations in over 500 cities across 30 countries, you're in a fast-paced environment where you'll learn, build, and ship more than in most other companies.

As the Associate Operations Manager for Supply Activation & Acquisition, you play a crucial role in ensuring that courier supply keeps pace with demand. You'll lead and mentor a team of 3, focusing on intraday activation and courier acquisition across all Central markets. Your responsibilities include:

- Managing Central's intraday activation strategy to match courier supply with demand hour by hour

- Leading and mentoring a team of 3 and overseeing a multi-million euro activation and acquisition budget

- Handling Central's courier acquisition function, including job boards, application attainment, reactivation campaigns, and sign-ups

- Reporting on Central's UH% and GOV loss KPIs weekly, identifying risks and driving corrective actions with senior leadership

- Planning and executing mobilizer strategies and special events coverage ahead of demand spikes

- Collaborating with Support, Product, and Global Delivery Ops to develop scalable tools and processes

- Serving as the primary point of contact for top management on Central's supply health

To succeed in this role, you need:

- A proven track record in managing complex, data-driven operations across multiple markets, preferably in courier/gig supply, logistics, or marketplace operations

- Experience owning hard KPIs and being accountable for results

- Leadership experience with a small team (3 direct reports)

- Strong budget management skills, with the ability to allocate and defend a multi-million euro budget

- Excellent analytical and communication skills, with the ability to provide actionable recommendations to senior leadership

- Fluency in English (spoken and written)

In terms of compensation, the successful candidate's starting pay will fall within the following ranges:

- Austria: €6,503-€8,129 EUR

- Slovakia: €3,207-€4,009 EUR

- Poland: 13,678 zł-17,098 zł PLN

## Skills

### Required
- data analysis
- team management
- budget management
- English

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/wolt/jobs/8177035?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
