# Service Captain | Riviera Dining Group **Company**: Riviera Dining Group **Location**: Miami, Florida **Work arrangement**: onsite **Experience**: senior **Job type**: Full-Time **Category**: Hospitality **Industry**: Hospitality **Apply**: https://jobs.lever.co/rivieradininggroup/cce35543-7184-4bf1-960c-94b36ce61ac0?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_09b3640d-23c ## Description We are seeking polished and service-driven Captains to lead and elevate the guest experience in a fast-paced luxury dining environment. This role requires exceptional attention to detail, leadership, and a deep understanding of food and beverage service. Service Captains play a critical role in orchestrating seamless service, guiding guests through their dining journey, and ensuring every interaction reflects the highest standards of hospitality, precision, and professionalism. **Your Role** - Lead the flow of service by greeting guests, guiding them through the menu, and ensuring a seamless and elevated dining experience - Communicate guest orders and requests clearly and accurately to servers and support staff - Present and announce food and beverage selections with precision, professionalism, and confidence - Maintain expert knowledge of menus, ingredients, preparation methods, and allergy considerations - Demonstrate advanced knowledge of cocktails, spirits, wine pairings, beer, and non-alcoholic beverages - Support wine service, including proper presentation, decanting, and appropriate glassware usage - Ensure all service standards, policies, and procedures are consistently followed - Review daily prep lists and confirm readiness of all service elements prior to each shift - Maintain quality control by adhering to portion sizes, preparation standards, and presentation guidelines - Oversee cleanliness, organization, and maintenance of tableside service areas and equipment - Anticipate guest needs and provide prompt, attentive, and personalized service at all times - Foster strong communication and collaboration with team members and management - Handle, store, and rotate products properly while maintaining quality and minimizing waste - Report any equipment issues or product concerns to management promptly - Maintain compliance with all sanitation, health, and safety standards - Demonstrate professionalism, leadership, and a performance-driven mindset - Ability to stand for extended periods and frequently lift up to 50lbs **Requirements** - Minimum of 2 years of experience in a high-volume, upscale or fine dining restaurant environment - Strong knowledge of food, wine, cocktails, and elevated service standards - Excellent communication, organizational, and multitasking skills - Professional demeanor with a strong focus on hospitality and guest experience - Proven leadership skills and ability to guide and support team members - Food handling certification in compliance with state regulations preferred - Self-motivated, detail-oriented, and performance-driven - Ability to perform basic arithmetic and manage time effectively - Ability to follow recipes and maintain confidentiality of company information - Ability to stand for extended periods and perform physical tasks as required - Flexible availability, including evenings, weekends, and holidays ## Skills ### Required - food and beverage service - leadership - communication - menu knowledge - wine and cocktail knowledge ### Nice to have - food handling certification --- Source: [Apply at jobs.lever.co](https://jobs.lever.co/rivieradininggroup/cce35543-7184-4bf1-960c-94b36ce61ac0?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)