JobPosting
title: Technical Account Manager, Okta
description: As a Technical Account Manager (TAM) for Okta's Workforce Identity offering, you will serve as a trusted technical advisor and advocate for some of Okta's largest customers. You will collaborate closely with cross-functional teams, including engineering, product, customer success, and sales, to drive technical adoption, optimise solution performance, and deliver an exceptional customer experience. Key responsibilities: Build deep, long-lasting relationships with customers as their go-to technical advisor. Provide expert guidance on implementing and optimising Okta's Workforce Identity solutions. Collaborate with customers to design identity strategies aligned with their business objectives. Earn customer trust by understanding their goals and use cases, and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements. Maintain focus on increasing subscription adoption, customer satisfaction, and retention. Partner with Okta's account teams and Customer Success Managers to develop and execute strategic success plans. Resolve technical challenges by coordinating with internal teams, including support and engineering. Proactively share product insights and deliver enablement sessions to drive adoption and technical success. Serve as a thought leader, providing best practices, workshops, and training. Requirements: 5+ years of experience in information technology, cloud platforms, or software industry, preferably in a fast-paced environment. 1+ years of experience as a Technical Account Manager (TAM) or comparable role such as Technical Consultant, Product Management, Solution Architect, or similar role. 1+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices. Solid understanding of one or more of the following: Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, Open…
date posted: 2026-07-28T14:12:50.016Z
valid through: 2026-10-02T16:03:25.523Z
direct apply: false
occupational category: IT
industry: Technology
skills: Technical Account Management
skills: Identity and Access Management
skills: Cloud Platforms
skills: Software Industry
skills: Problem-Solving
skills: Communication
skills: Collaboration
skills: Okta Certified
skills: CISSP
skills: SAML 2.0
skills: WS-Federation
skills: OAuth
skills: OpenID Connect
hiring organization: Okta
job location type: TELECOMMUTE
employment type: FULL_TIME
base salary: MonetaryAmount
  currency: USD
  value: QuantitativeValue
    min value: 128000
    max value: 160000
    unit text: YEAR