# Residential Hall Manager

**Company**: Hong Kong University of Science and Technology (HKUST)
**Work arrangement**: onsite
**Experience**: mid
**Job type**: contract
**Category**: Operations
**Industry**: Education

**Apply**: https://hkust.wd102.myworkdayjobs.com/en-US/HKUST/job/Clear-Water-Bay-Campus-Hong-Kong/Assistant-Manager--Residential-Life---Dean-of-Students--Office_JR100652-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0960be18-611

## Description

The Student Housing & Residential Life Office (SHRLO) under the Dean of Students' Office (DSTO) at HKUST is seeking a dynamic, caring, and committed professional to work with HKUST students within our Residential Halls.

The appointee will be required to reside in a student hall to carry out the duties as assigned and perform on-call duties.

**Key Responsibilities & Duty Quarter**

- Program & Community Development: Execute services and initiatives to help students achieve a fulfilling residential life, which includes promoting student activities and organizing residential programs.

- Hall Operations: Manage the day-to-day administration of student hall(s) and assist with student housing arrangements.

- Stakeholder Liaison: Build and maintain close working relationships with Residence Master(s), student groups, individual residents, hall tutors, internal university departments, and external organizations.

- Team Supervision: Supervise a team of frontline staff to ensure smooth daily operations within the residential buildings.

- Flexible & On-Call Support: Act as duty manager for all student halls according to a roster (including evenings, weekends and public holidays), reside in an assigned student hall, and perform on-call duties to support emergency responses or special incidents.

**Qualifications & Attributes**

- A Bachelor's degree with at least three years of relevant post-qualification experience.

- Prior residential experience in a university student hostel is highly advantageous.

- Preference will be given to candidates with hostel management experience or those who have demonstrated strong leadership as student leaders in extracurricular activities.

- Passionate about working directly with students and diverse stakeholders in a collaborative environment.

- Self-motivated, highly responsible, and capable of working independently under pressure under minimal supervision.

- Strong communication, organization, problem-solving, project management, and supervisory skills.

- Excellent command of both written and spoken English and Chinese (including Putonghua), along with strong computer literacy.

**Contract Details**

- Duration: 2 years, renewable

- Starting salary will be commensurate with qualifications and experience.

- Fringe benefits including annual leave, medical and dental benefits will be provided.

- A gratuity will be payable upon successful completion of contract.

## Skills

### Required
- student housing
- residential life
- team supervision
- communication
- organization
- problem-solving
- project management

### Nice to have
- hostel management
- leadership
- extracurricular activities

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Source: [Apply at hkust.wd102.myworkdayjobs.com](https://hkust.wd102.myworkdayjobs.com/en-US/HKUST/job/Clear-Water-Bay-Campus-Hong-Kong/Assistant-Manager--Residential-Life---Dean-of-Students--Office_JR100652-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)