# Area Manager **Company**: Flexport **Location**: San Bernardino **Work arrangement**: onsite **Experience**: senior **Job type**: full-time **Salary**: $71,280-$89,100 USD **Category**: Operations **Industry**: Logistics **Apply**: https://job-boards.greenhouse.io/flexport/jobs/7852872?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_096063d1-049 ## Description We are currently seeking individuals for a full-time position that involves launching and operating one of our inaugural fulfillment centers. As a key member of the Flexport team, you will take on the role of a people leader, responsible for managing a process and a team on the operating floor. ## Responsibilities - Coach, manage, and develop a team of 30-100. - Communicate policies to your team and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed. - Create, manage, and support recognition programs across your department. - Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. - Ensure procedures are followed for building security and product loss prevention. - Be an integral part of our Operations team as an Area Manager of one of our largest fulfillment partners located across the country. - Own performance reporting for your areas of responsibility within the FC, including, but not limited to, on-time receiving and shipping, inventory accuracy, and packing quality. - Consistently hold yourself and your team to strict SLA expectations, providing clear and concise verbal and written reports of performance and action plans when needed. - Facilitate troubleshooting with relevant cross-functional parties for fulfillment-related problems. - Serve as an escalation point to mitigate risks and resolve issues. - Measure and respond to gaps in inventory accuracy, facilitating strategic initiatives to identify root causes and resolve them. - Review defect rates to identify trends and expose opportunities to improve operations both internally and across the network. - Track learnings and best practices to contribute to Standard Operating Procedures (SOPs). - Help prioritize the resolution of systemic problems, working closely with our Growth and Engineering teams. ## Requirements - 2+ years managing staff of 5 or more. - Must be able to lift up to 49 pounds with or without reasonable accommodation. - Must be willing and able to frequently push, pull, squat, bend, and reach. - Must be able to stand/walk for up to 10-12 hours. - Must be able to work in an environment where the noise level varies and can be loud. - Must be able to work in an environment where the temperature may vary between 60 and 90 degrees and will occasionally exceed 90 degrees. - Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines). - Willing and able to work any permanent shift that may include overnights and holidays. - Demonstrated collaboration with internal and external business partners to deliver greater operational performance, efficiency, and quality. - Precise communication around external partner decisions, issues, risks, and new processes. - Keen ability to distinguish internal versus external problems causes to properly focus the correct resources to resolve issues quickly. - Exceptional prioritization skills to ensure timely resolutions that are appropriate for the severity and impact of the situation. - Experience leveraging problem-solving and data analysis skills to drive high judgment decisions. - Strong presentation and interpersonal skills. - Demonstrated ability to work in a fast-paced, ambiguous, deadline-oriented work environment. - Ability to adapt in a rapid growth, startup environment. - Strong problem-solving skills. - Great attention to detail + appreciation for the complexity associated with the consistent achievement of operational tasks. - Personable and collaborative; strong affinity for working cross-functionally. - Strong computer literacy skills, including usage of Google Sheets/Excel. - Incredibly hardworking and willing to do what it takes for us to reach our goals. - Experience in warehousing, fulfillment, or transportation/logistics management. - Experience working with SQL, creating and running reports. ## Skills ### Required - leadership - communication - problem-solving - data analysis - presentation - interpersonal skills - Google Sheets/Excel - SQL --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/7852872?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)