# Cyber Operations Strategist, Critical Harm Operations **Company**: OpenAI **Location**: San Francisco **Experience**: senior **Job type**: Full time **Salary**: $252K - $280K **Category**: IT **Industry**: Technology **Wikidata**: https://www.wikidata.org/wiki/Q124605186 **Apply**: https://jobs.ashbyhq.com/openai/35faebc2-13a5-42ad-9198-6b9a04bab953?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_093f164b-471 ## Description ## Compensation The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The salary range for this role is $252K – $280K, with generous equity, performance-related bonuses for eligible employees, and the following benefits: - Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts - Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) - 401(k) retirement plan with employer match - Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) - Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees - 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) - Mental health and wellness support - Employer-paid basic life and disability coverage - Annual learning and development stipend to fuel your professional growth - Daily meals in our offices, and meal delivery credits as eligible - Relocation support for eligible employees - Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided. ## ABOUT THE TEAM Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and automation guardrails. ## ABOUT THE ROLE We are looking for a senior cybersecurity practitioner and operations strategist to raise the quality, scalability, and technical rigor of our Cyber Operations. You will combine hands-on cyber judgment with systems-level operating design: resolve the hardest dual-use questions, evolve SOPs, uplift reviewers and vendors, and build practical tools and automations. ## IN THIS ROLE, YOU WILL: - Drive the Cyber Operations operating model across domain priorities, SOPs, escalation paths, quality health, vendor capability, roadmap inputs and help inform trusted access strategies. - Serve as the senior cyber expert for complex or high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces. - Translate policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements. - Build durable operating systems and quality loops: golden sets, holdouts, double-labeling, adjudication, error taxonomies, reviewer calibration, and automation evaluations. - Raise FTE and BPO capability through onboarding, certification, coaching, recurring calibration, and vendor-performance partnership. - Use quality, appeals, SLA, backlog, and disagreement signals to diagnose root causes and prioritize high-leverage fixes. - Build hands-on solutions,SQL analyses, scripts, dashboards, LLM eval workflows, evidence enrichment, routing logic, and lightweight automations,that improve decision quality and reduce manual effort. - Partner with Policy, Integrity, Safety Systems, Security, Legal, Product, Engineering, and Investigations to operationalize changes and drive launch readiness. ## YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have 8+ years of hands-on cybersecurity experience in offensive security, threat intelligence, incident response, security research, red teaming, application security, DFIR, malware analysis, or a related field. - Can reason deeply about attacker tradecraft, vulnerability exploitation, credential abuse, malware, persistence, evasion, exfiltration, cloud or identity abuse, and ambiguous dual-use activity. - Have built or improved high-stakes operations, reviewer programs, QA systems, escalation workflows, or vendor/BPO programs. - Can turn complex cyber and policy judgment into reviewer-usable SOPs, decision trees, training, and concise written recommendations. - Are comfortable using SQL, Python, C/C++, JavaScript, PowerShell, and Bash, APIs, LLM tooling, or automation to solve operational problems. - Understand human-in-the-loop automation, evaluations, monitoring, holdouts, and fallback paths for sensitive workflows. - Operate independently in ambiguity, communicate clearly across technical and non-technical audiences, and bring sound judgment and discretion when handling sensitive material. - Experience with trust and safety, platform abuse, cyber misuse of AI systems, or LLM safety. ## NICE TO HAVE - Experience with golden sets, classifier or prompt evaluations, and reviewer-quality programs. - Experience enabling global vendor reviewer operations. ## Skills ### Required - cybersecurity - operations strategist - SQL - Python - C/C++ - JavaScript - PowerShell - Bash - APIs - LLM tooling - automation ### Nice to have - golden sets - classifier or prompt evaluations - reviewer-quality programs - global vendor reviewer operations --- Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/openai/35faebc2-13a5-42ad-9198-6b9a04bab953?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)