# Sr. Analyst, Monetization Operations

**Company**: SpaceXSI
**Location**: Austin, TX
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/xai/jobs/5278701007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0921d694-d46

## Description

SpaceXSI's Safety team protects free expression while ensuring users can safely engage with the platform through robust policy enforcement. As a Safety Operations Senior Analyst focused on Monetization Operations, you will contribute to SpaceXSI's mission by owning complex ads and monetization cases and escalations on X end-to-end.

Responsibilities:

- Own complex advertiser and monetization case work, quality, and escalations end-to-end as the team's senior escalation point.

- Apply Monetization Integrity policy with precision and judgment across sensitive and regulated categories.

- Conduct evaluations, labeling, and quality assessments of monetization-related cases and content.

- Analyze operational data with querying languages (e.g., SQL), Jira, and dashboards to track queue health and KPIs.

- Do root-cause analysis on cases and escalations to identify policy gaps, enforcement or automation errors, and tooling or product bugs.

- Partner with supervisors to put together data-backed process improvements and workflow design.

- Mentor and calibrate other specialists.

Basic Qualifications:

- 4+ years in ads operations, ads policy enforcement, Monetization Integrity, or Trust & Safety.

Preferred Skills and Experience:

- In-depth knowledge of ads and monetization products.

- Ability to interpret and consistently apply policies with precision across monetization products.

- Strong analytical skills, with hands-on root-cause analysis and data analysis using SQL, dashboards, and ticketing tools.

- A strong communicator who can write clear escalation summaries and insights.

- Commitment to continuous improvement of processes to prioritize safety and risk mitigation.

- Experience working in Trust and Safety or ads operations for a social media or ad-tech company.

Additional Requirements:

- This role will be on-site at our Austin, TX office.

- This role may involve exposure to sensitive or graphic content.

## Skills

### Required
- ads operations
- ads policy enforcement
- Monetization Integrity
- Trust & Safety

### Nice to have
- SQL
- Jira
- data analysis
- root-cause analysis
- policy application
- communication

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/xai/jobs/5278701007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)