# Salesforce Cloud Engineer

**Company**: Ford Motor Company
**Location**: Dearborn
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $115,000-$192,900
**Category**: Engineering
**Industry**: Automotive
**Wikidata**: https://www.wikidata.org/wiki/Q44294

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/62367
**Canonical**: https://yubhub.co/jobs/job_092199e4-20f

## Description

This role partners closely with Product Owners, Business Stakeholders, Enterprise Architects, and Integration teams to deliver scalable, secure, and high-performing Salesforce capabilities that drive revenue growth, operational efficiency, and data integrity across FordPro's global B2B sales channels.

The ideal candidate combines deep Salesforce platform expertise with enterprise integration experience and strong DevOps discipline.

Responsibilities:

- Design, configure, and implement Salesforce Sales Cloud solutions aligned with FordPro commercial sales processes.

- Develop custom solutions using Apex, Lightning Web Components (LWC), Flows, and declarative tools.

- Build scalable data models supporting fleet customers, multi-account hierarchies, and complex opportunity structures.

- Optimise Lead, Account, Contact, Opportunity, Quote, and Sales Agreement processes.

- Implement and support integrations between Salesforce and Order Management Systems, Dealer Management Systems (DMS), ERP platforms, and Identity & Access Management systems.

- Utilise APIs (REST/SOAP), Platform Events, CDC, and middleware platforms (e.g., MuleSoft).

- Ensure consistent and authoritative data flow across FIN, ProID, SCAID, and related systems.

- Support real-time and batch data synchronisation strategies.

- Follow CI/CD best practices using DevOps or equivalent pipelines.

- Support Dev, SIT, UAT, and Production deployment strategies.

- Maintain version control and release governance.

- Participate in code reviews and enforce engineering standards.

- Implement validation, automation, and monitoring to ensure high data integrity.

- Support master data management strategies for dealer and fleet accounts.

- Contribute to governance frameworks around security, role hierarchy, and sharing models.

- Diagnose and resolve system performance issues.

- Optimise automation to avoid recursion, governor limits, and technical debt.

- Monitor system health, integration reliability, and API limits.

- Participate in SAFe / Agile ceremonies.

- Translate business requirements into scalable technical designs.

- Provide technical documentation including solution diagrams and architecture artefacts.

- Mentor junior developers and support technical upskilling across the team.

Qualifications:

- 4+ years Salesforce Sales Cloud engineering experience.

- Strong proficiency in Apex, Lightning Web Components (LWC), Salesforce Flow, SOQL/SOSL.

- Experience with enterprise integrations and middleware (MuleSoft preferred).

- Strong understanding of Salesforce security model, sharing rules and role hierarchies, bulkification best practices.

- Experience with CI/CD pipelines and Git-based deployments.

- Salesforce Platform Developer I certification (required).

- Salesforce Platform Developer II or Sales Cloud Consultant (preferred).

Preferred Experience:

- Experience in automotive, fleet, or dealer network ecosystems.

- Knowledge of order-to-cash and commercial sales lifecycle.

- Experience with complex B2B account hierarchies.

- Exposure to large-scale global Salesforce implementations.

- Familiarity with Azure cloud infrastructure.

Core Competencies:

- Systems thinking and architectural awareness.

- Strong problem-solving skills.

- Technical documentation proficiency.

- Executive-level communication capability.

- Risk identification and mitigation.

- Continuous improvement mindset.

## Skills

### Required
- Apex
- Lightning Web Components (LWC)
- Salesforce Flow
- SOQL/SOSL
- MuleSoft
- CI/CD pipelines
- Git-based deployments
- Salesforce Platform Developer I certification

### Nice to have
- Experience in automotive, fleet, or dealer network ecosystems
- Knowledge of order-to-cash and commercial sales lifecycle
- Experience with complex B2B account hierarchies
- Exposure to large-scale global Salesforce implementations
- Familiarity with Azure cloud infrastructure