# Internship, IT

**Company**: GCIO
**Location**: Ho Chi Minh
**Job type**: internship
**Category**: IT
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612231336?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_08d9393a-c28

## Description

Some careers grow faster than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential.

Our GCIO organisation plays a critical role for the bank, partnering with businesses to build platforms, systems, and products that customers use daily. As an Internship, IT, you'll gain real-world exposure to how technology teams in a global bank deliver software and run BAU in a controlled environment.

**Responsibilities** You'll support day-to-day delivery operations, tooling hygiene, and risk/control tracking, building practical skills in communication, structured problem-solving, and modern ways of working (Agile/DevOps).

**Key Development Outcomes** By the end of the internship, you should be able to:

- Navigate end-to-end delivery processes

- Use Jira and Confluence effectively to manage work and maintain clear documentation

- Understand DevOps delivery concepts

- Build confidence in professional stakeholder communication

- Gain awareness of technology risk and controls

**Responsibilities (supervised)**

- Support BAU and project admin: action logs, meeting notes, decision logs, weekly status updates

- Maintain Jira hygiene: closing/triaging stale items, improving ticket quality, basic dashboards

- Maintain Confluence pages: playbooks, runbooks, process notes, onboarding materials

- Support tracking and follow-ups for vulnerability remediation and KCI-related status updates

- Help identify opportunities to streamline reporting and improve 'how we work' documentation

**Qualifications & Experience**

- Studying towards a degree in Computer Science / IT / Engineering / related discipline

- Detail-oriented, reliable, and comfortable working with checklists and structured tracking

- Familiarity with Jira/Confluence (basic is fine; training will be provided)

- Interest in software delivery, Agile, DevOps, or technology risk

- Strong written and spoken English communication

**What Success Looks Like**

- Accurate, timely trackers and clear documentation

- Improved tooling hygiene

- Professional communication

- Demonstrated learning through end-of-internship deliverables

**Support and Oversight**

- You'll have a named mentor and weekly check-ins

- Work will be reviewed before it's shared widely

- Access will follow least-privilege principles

## Skills

### Required
- Jira
- Confluence
- Agile
- DevOps
- English communication

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612231336?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)