# Operations Manager

**Company**: EFI Global
**Location**: Waregem or Melsele
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Consulting

**Apply**: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/BE-Waregem/Operational-Manager_R77951-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_08c312c9-aa1

## Description

By joining EFI Global, you'll be part of an organisation that provides technical and consultancy services to governments and companies.

As an Operations Manager, you'll play a key role in leading teams, optimising processes, and ensuring quality service delivery.

Your responsibilities will include:

- Leading team coordinators and supporting their development as leaders

- Translating business objectives into operational plans, priorities, and budgets

- Optimising processes, collaboration, and workflows to enhance quality and efficiency

- Creating an environment that fosters knowledge sharing, continuous improvement, and innovation

- Analysing operational results and providing management information to inform decision-making

- Maintaining relationships with customers and partners and identifying opportunities for growth

To succeed in this role, you'll need:

- A master's degree or equivalent in a technical or engineering field

- 5-10 years of experience in a leadership role, managing teams and leaders

- Insight into operational processes, budget management, and financial results

- Experience with coaching, mentoring, and developing employees and leaders

- Strong communication skills and the ability to bring different stakeholders together

- Fluency in Dutch, French, and English

- Knowledge of soil or construction-related services is a plus, but experience in technical service delivery to governments and companies is essential

In return, you'll get:

- A key role with visible impact on EFI Global Belgium's operations

- Plenty of space to take initiatives and make decisions

- Collaboration with driven technical experts and leaders

- Opportunities to develop yourself professionally and personally

- Support from an international network of specialists within the Sedgwick Group

The selection process consists of:

- An introductory meeting with HR

- A second conversation with the General Manager and Business Support Manager

- An assessment to further explore your strengths, leadership qualities, and development potential

## Skills

### Required
- leadership
- operational management
- process optimisation
- communication
- budget management
- financial analysis
- coaching
- mentoring
- Dutch
- French
- English

### Nice to have
- soil or construction-related services
- technical service delivery

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Source: [Apply at sedgwick.wd1.myworkdayjobs.com](https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/BE-Waregem/Operational-Manager_R77951-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)