# Lead Director – Digital Engineering

**Company**: CVS Health
**Experience**: senior
**Job type**: full-time
**Salary**: $144,200.00 - $288,400.00
**Category**: Engineering
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/IL---Work-from-home/Lead-Director---Digital-Engineering_R1080365?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_08af654d-e02

## Description

CVS Health Digital is seeking a Lead Director – Digital Engineering to lead the Customer Identity area. The successful candidate will be responsible for the strategy, modernization, delivery, and operation of CVS Health's customer identity platforms and services.

The Lead Director – Digital Engineering will partner across Product, Security, Architecture, and Business teams to advance modernization, strengthen security, improve operational excellence, and deliver identity solutions that support enterprise growth and customer engagement.

Responsibilities:

- Lead a multi-team engineering organization responsible for authentication services, profile management, identity integrations, and platform operations

- Drive the evolution of identity capabilities toward a scalable, cloud-native, API-first architecture while ensuring secure, seamless, and reliable customer experiences

- Drive AI-enabled transformations and execution strategies

- Identify and manage risks, engage teams to drive towards resolution

- Identify and manage cross-workstream technical dependencies

- End-to-End Program Plan and timely tracking and reporting

- Manage program level status reporting and communication to stakeholders

- Define, measure and track metrics and KPIs to measure success and Business Outcomes for the FS merchandizing portfolio

- Build and cultivate strong relationships with Business, Product and Technology partners and vendors to support the delivery roadmap

Requirements:

- 10+ years of professional experience in Software Engineering, Platform Engineering, Identity & Access Management, or related technology disciplines

- 7+ years of people leadership experience, including leadership of engineering managers and senior managers

- Strong understanding of Customer Identity and Access Management (CIAM), authentication, authorization, customer profile services, and identity security principles

- Proven experience managing budgets, vendor partnerships, workforce planning, and technology investment decisions

- Demonstrated success delivering critical technology platforms with accountability for availability, scalability, security, and operational excellence

Preferred Qualifications:

- Experience leading Customer Identity platforms supporting 10M+ customer accounts

- Experience with enterprise CIAM solutions including Okta, Auth0, Ping Identity, ForgeRock or Microsoft Entra

- Experience in Healthcare, Retail, Pharmacy, Financial Services or other highly regulated industries

- Ability to influence executive stakeholders and build alignment across Product, Security, Architecture, Infrastructure, and Business organizations

The typical pay range for this role is: $144,200.00 - $288,400.00 per year.

Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

## Skills

### Required
- Software Engineering
- Platform Engineering
- Identity & Access Management
- Cloud-native transformation
- API-first architectures
- Customer Identity and Access Management (CIAM)

### Nice to have
- Okta
- Auth0
- Ping Identity
- ForgeRock
- Microsoft Entra
- Healthcare
- Retail
- Pharmacy
- Financial Services

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/IL---Work-from-home/Lead-Director---Digital-Engineering_R1080365?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)