# Pharmacy Technician - Virginia

**Company**: Waymark
**Location**: Remote - Virginia
**Work arrangement**: remote
**Job type**: full-time
**Salary**: $23.08 - 26.20/hr
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://job-boards.greenhouse.io/waymark/jobs/4747532005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0863551a-f8e

## Description

As a Pharmacy Technician, you will provide virtual support for Medicaid patients, partnering with Waymark pharmacists to help patients access medications, address barriers to medication non-adherence, and elevate prescription needs to providers.

Responsibilities:

- Coordinate patient medication needs with a multidisciplinary team including community health workers, care coordinators, and therapists.

- Perform telephonic and SMS outreach to patients and providers/pharmacies to address medication access issues, medication non-adherence, or other drug utilization activities to improve patient and quality outcomes.

- Coordinate with external healthcare providers and Waymark care team colleagues to provide accurate and timely information on medications.

- Communicate with patients and healthcare providers to assist in completing medication prior authorizations, navigate formulary changes, manage side effects, and identify therapeutic substitutions.

- Facilitate timely responses to internal Waymark requests for pharmacy team assistance by obtaining and documenting medication information.

- Provide accurate and timely documentation to ensure productivity and quality metrics are met.

- Actively participate in innovation with an evolving startup environment by identifying trends, resolving problems, and recommending improvements.

Minimum qualifications:

- Current Virginia State Pharmacy Technician License in good standing.

- PTCB CPhT Certification.

- 2 or more years experience working in outpatient/primary care/clinic-based, or managed care settings.

- Experience with and commitment to improving care for underserved populations.

- Ability to collaborate and communicate effectively in a multidisciplinary team setting.

- Strong interpersonal communication skills.

- Detail-oriented, customer service-oriented mindset, motivated problem solver.

- Ability to navigate proficiently within multiple computer systems.

- Reside within the state of Virginia.

Preferred qualifications:

- 3 or more years experience working in outpatient/primary care/clinic-based, or managed care settings.

- Experience working in a call center handling pharmacy-related customer service requests and performing outbound calls.

- Experience in navigating Virginia Medicaid prescription benefits.

- Experience with lean process improvement and/or other quality improvement initiatives.

- Experience with EHR documentation.

Hiring Range: $23.08 - 26.20/hr for US Employees in Richmond or Hampton Roads, $22.38 - $25.42/hr all other locations within Virginia

Benefits:

- Stock Options

- Work-from-Home Stipend

- Incentive Program

- Medical, Vision, and Dental Coverage

- Life Insurance

- Paid Time Off

- Parental Leave

- Retirement Savings

- Commuter Benefits

- Professional Development Stipend

## Skills

### Required
- Virginia State Pharmacy Technician License
- PTCB CPhT Certification
- Medicaid prescription benefits
- EHR documentation
- telephonic communication
- SMS outreach
- multidisciplinary team collaboration

### Nice to have
- lean process improvement
- quality improvement initiatives
- call center experience
- Virginia Medicaid prescription benefits

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/waymark/jobs/4747532005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)