# Customer Solution Architect, Team Lead

**Company**: Supabase
**Location**: Remote, AMER
**Work arrangement**: remote
**Experience**: senior
**Job type**: Full time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/supabase/66bab062-b769-43cf-ac3c-a2630257624c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_083c7260-09a

## Description

Supabase is seeking a Customer Solution Architect Team Lead to captain a high-performing team of Customer Solutions Architects and help drive the adoption of Supabase across a diverse range of customers.

The CSA Team Lead will be responsible for both people management and customer outcomes, supporting team execution while developing repeatable best practices across pre-sales discovery, proof-of-value onboarding, and technical success.

### Responsibilities

#### Pre-Sales Discovery:

- Lead and review technical discovery led by CSAs to uncover business and technical objectives, set appropriate expectations of the Supabase platform, and define the criteria for success.

- Guide CSAs in designing and presenting platform demonstrations tailored to high-value customers, helping them clearly articulate the value of the Supabase platform and team.

- Collaborate with Growth team members to size deals, provide anticipated usage estimates, and identify potential workloads supported by the Platform.

#### Proof-of-Value Onboarding:

- Support your team in defining and executing proof-of-value scopes that balance business outcomes with low-friction onboarding.

- Ensure CSA-owned timelines, success criteria, and engagement tactics result in a high proof-to-conversion success rate.

- Build reusable onboarding flows (email sequences, docs, templates, webinars) that accelerate time-to-value for new customers.

#### Customer Success & Expansion:

- Help your team build detailed account plans focused on both short-term adoption and long-term expansion opportunities.

- Provide ongoing technical coaching for CSAs conducting architecture reviews, schema design evaluations, and performance tuning for production workloads.

- Partner cross-functionally to advocate for customer feedback, share emerging customer needs with Product & Eng, and communicate roadmap milestones back to customers.

#### Trust & Platform Advocacy:

- Coach CSAs to act as internal and external champions of Supabase, building trust with customers through consistency, clarity, and deep product expertise.

- Uphold a standard of excellence in customer engagement, ensuring Supabase becomes embedded in the way our customers build.

### Requirements

- 6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering.

- 2+ years of people management or team leadership experience, ideally in a high-growth, technical startup environment.

- Strong background with relational databases (PostgreSQL preferred), with a deep understanding of schema design, indexing, and query performance.

- Hands-on experience building modern web applications using frameworks like React, Svelte, Vue, or Node.js.

- Clear, confident technical communicator and storyteller.

- Experience navigating stakeholder alignment, conflict resolution, and collaborative problem-solving across teams.

- Familiarity with tools such as HubSpot, BigQuery, and internal BI dashboards.

### What We Offer

- Fully Remote: We hire globally and provide a WeWork membership or co-working allowance.

- ESOP: Every team member receives equity ownership in the company.

- Tech Allowance: Budget to set up your ideal work environment.

- Health Benefits: Supabase covers 100% of health insurance for employees and 80% for dependents.

- Annual Off-Sites: Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun.

- Flexible Work: We operate asynchronously and trust you to manage your own time.

- Professional Development: Annual education allowance to spend on learning.

## Skills

### Required
- Solutions Architecture
- Technical Account Management
- Database Engineering
- PostgreSQL
- React
- Svelte
- Vue
- Node.js
- HubSpot
- BigQuery

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/supabase/66bab062-b769-43cf-ac3c-a2630257624c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)