# Assistant(e) Chef de réception

**Company**: Accor
**Location**: Paris, IDF
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000145196949-assistant-e-chef-de-reception?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_081c2b85-7f1

## Description

We are seeking an Assistant Chef de réception to join our team at the 4-star Mercure Paris Vaugirard Porte de Versailles hotel, located in the 15th arrondissement of Paris.

As a leader, you will be responsible for:

- Driving problem-solving and performance within the reception team

- Integrating, training, and developing team members

- Communicating effectively with team members

- Providing inspiration for excellent customer service and satisfaction

- Collaborating positively with other departments to ensure high-quality customer experiences

- Ensuring a positive work environment and adhering to brand standards

- Supervising operational activities and ensuring compliance with directives and procedures

- Anticipating and resolving customer issues

- Managing projects assigned by management

- Overseeing cash handling and commission controls

- Embodying the Heartist spirit in customer interactions

Responsibilities include:

- Guaranteeing revenue recorded by the service

- Ensuring accurate billing and payment processing

- Maintaining effective communication and relationships

- Developing team competencies and providing training

- Working flexibly and demonstrating initiative

- Utilising PMS Opéra Cloud and TARS systems

Requirements:

- Fluency in English and another language

- Strong customer service and hospitality skills

- Excellent communication and interpersonal skills

- Ability to work effectively in a team environment

- Familiarity with PMS Opéra Cloud and TARS systems

- Flexibility and adaptability

- Strong organisational skills

Benefits include:

- Meal allowance

- Health insurance

- 50% reimbursement of transportation costs

- Heartist card (discounts on Accor hotels and other perks)

- On-site restaurant

- Additional remuneration (13th month, collective incentives, exceptional bonuses)

## Skills

### Required
- English
- another language
- PMS Opéra Cloud
- TARS
- customer service
- hospitality
- communication
- team management

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000145196949-assistant-e-chef-de-reception?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)