# Branch Manager District Branch / B3 / B2 (Cross-boundary) - Hang Seng Bank (HK)

**Company**: Hang Seng Bank Limited
**Location**: Central, Hong Kong Island
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Banking

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612003509?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_080fe289-341

## Description

Join Hang Seng Bank Limited as a Branch Manager (Cross-boundary) and make a real impression in your career.

We are seeking high-caliber professionals to lead, develop, and manage our cross-boundary business, ensuring achievement of business objectives and delivery of excellent customer experiences.

**Principal Responsibilities:**

- Lead, develop, and manage cross-boundary business to achieve business objectives

- Ensure delivery of consistently excellent customer experiences

- Ensure strict alignment to global standards and regulatory requirements

- Minimize risk and maximize operational efficiency

- Achieve results by working with the whole business team, local market, and wider community

- Play an active role as part of the wider area/regional leadership team

- Deliver business plans, including leads/sales prospect management and overall customer experience for cross-boundary business

**Qualifications:**

- University graduate preferred

- Proven banking experience with solid exposure to Mainland market segment and experience in dealing with Mainland clients

- Good communication, interpersonal, and problem-solving skills

- Strong drive to succeed, with ability to work under pressure

- High proficiency in Mandarin (MUST)

- Good command of Cantonese and English (advantage)

- Passes in Insurance Intermediaries Qualifying Examinations/Hong Kong Securities Institute Licensing Examinations

- High level of customer-centricity mindset with dedication to delivering exceptional quality services

- Strong situation awareness, desire to learn, and ability to work in an Agile environment

- Ability to inspire others to achieve their goals/ambitions

- Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) (advantage)

**What's in it for you?** Hang Seng Bank Limited offers a dynamic working environment, good career development opportunities, and competitive compensation packages.

## Skills

### Required
- banking
- customer service
- leadership
- risk management
- regulatory compliance
- Mandarin language

### Nice to have
- Cantonese language
- English language
- Enhanced Competency Framework (ECF)
- Certified Banker (CB)

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612003509?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)