# Forward Deployed Engineer **Company**: Adobe **Experience**: senior **Job type**: full-time **Salary**: $159,200 - $301,600 annually **Category**: Engineering **Industry**: Technology **Apply**: https://adobe.wd5.myworkdayjobs.com/en-US/external_experienced/job/San-Jose/Senior-Field-Engineer---Customer-Engagements_R169945-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_080a4127-91b ## Description The Forward Deployed Engineer role sits at the intersection of solution architecture, technical consulting, and hands-on engineering. You will be embedded with Adobe’s most strategic customers , working directly with their teams to solve complex platform challenges, design scalable architectures, and build what’s needed to unblock adoption and expansion. You operate inside cross-functional Customer Pods , small, autonomous teams with end-to-end ownership , translating customer problems into working platform solutions. You lead with architecture, prototype rapidly, and close the gap between what customers need and what the platform delivers. **Responsibilities** - Partner directly with strategic customers to understand their architecture, workflows, security requirements, and business objectives. - Translate complex customer problems into scalable solution designs, reference architectures, and working prototypes. - Investigate and troubleshoot production-level platform issues , from data ingestion and identity resolution to journey orchestration and audience activation. - Design and validate end-to-end enterprise solutions spanning AEP, RTCDP, AJO, and adjacent Adobe systems. - Lead architecture workshops, health checks, and technical deep-dives that earn customer trust before any commercial motion. - Rapidly prototype, experiment, and iterate on new capabilities , using AI-assisted tools as a standard part of execution. - Bridge the gap between customer needs, product direction, and engineering implementation , feeding field patterns back into the product roadmap. - Own the technical relationship with assigned accounts , from initial discovery through implementation, go-live, and expansion. **What Success Looks Like** - Software Development Acumen , You write code, build prototypes, and ship working software. - Customer Empathy , You connect with customers on their terms , understanding their pressures, constraints, and definitions of success. - Collaborative Engagement , You engage cross-functionally with ease, aligning engineers, architects, product managers, and executive stakeholders around shared outcomes. - Communication , You communicate complex technical concepts clearly to both technical and non-technical audiences. - Business Acumen , You translate business goals into solution design. - Cross-Product Architecture , You design end-to-end solutions across multiple products and systems. - Data Modeling , You understand how data is structured, modeled, and moved. - Growth Mindset & AI Fluency , You actively build toward agentic capabilities and adopt AI-assisted development tools. - Bias Toward Action , You identify problems before they are assigned and drive them to resolution. **Your Domain** - AEP / RTCDP / AJO , Adobe’s core platform: data ingestion, segmentation, journey orchestration, audience activation. - Enterprise Architecture , Multi-system integration, data flows, identity resolution, API design across complex landscapes. - Security & Compliance , Regulated industries (FSI, Healthcare), data sovereignty, privacy-preserving architectures, GDPR. - Cloud Platforms , AWS, Azure: infrastructure patterns, managed services, networking. - Data Platforms , Event-driven architectures, streaming pipelines, batch processing, data lakes. - Observability , Platform health, SLO definition, performance governance, production monitoring. **Nice to Have** - Experience with Adobe Experience Cloud products (AEP, AJO, RTCDP, CJA, Target). - Background in similar platforms , CDP, MDM, martech, or data platforms. - Experience in regulated industries (Financial Services, Healthcare, Government) and familiarity with their compliance and security constraints. - Experience with data governance, privacy-preserving computation, or secure data collaboration patterns. - Familiarity with identity resolution or customer data unification systems. - Experience with workflow orchestration (Temporal, Step Functions, or similar). - Track record of driving architecture decisions or technical strategy at team or org level. **How You’ll Work , Pod-Based Execution** You operate within small, cross-functional Customer Pods , outcome-oriented teams embedded with specific strategic accounts. Each Pod has: - Customer Representative , feedback and validation - Product Manager , prioritization and decision-making - Engineers / Builders , implementation and experimentation - Account Team + Enterprise Architects , enterprise alignment and strategy The Forward Deployed Engineer acts as the technical execution backbone of the Pod: customer-facing, highly technical, hands-on, enterprise-aware, and focused on rapid end-to-end delivery. **Why This Team** - Work on complex enterprise problems with direct customer impact , your solutions go live in production, not in slide decks. - Operate inside autonomous, cross-functional Pods embedded with Adobe’s most strategic accounts. - Combine architecture, strategy, engineering, and customer engagement in a single role , no two weeks look the same. - Shape a new engineering engagement model centered around rapid experimentation and AI-assisted execution. - Collaborate with experienced engineers across Adobe’s global platform teams. - Build engineering credibility that earns expansion rights , from workshops to FDE to renewals. ## Skills ### Required - Adobe Experience Platform - solution architecture - technical consulting - hands-on engineering - AI-assisted tools - data modeling - enterprise architecture - security and compliance - cloud platforms - data platforms - observability ### Nice to have - Adobe Experience Cloud products - CDP - MDM - martech - regulated industries - data governance - privacy-preserving computation - secure data collaboration patterns - identity resolution - customer data unification systems - workflow orchestration --- Source: [Apply at adobe.wd5.myworkdayjobs.com](https://adobe.wd5.myworkdayjobs.com/en-US/external_experienced/job/San-Jose/Senior-Field-Engineer---Customer-Engagements_R169945-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)