# DevOps / AgentOps Engineer, GTM Systems

**Company**: Anthropic
**Location**: San Francisco, CA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $320,000-$405,000 USD
**Category**: Engineering
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q116758847

**Apply**: https://job-boards.greenhouse.io/anthropic/jobs/5392856008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_07fb187c-db4

## Description

## About Anthropic

Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

## About the role

We are hiring a DevOps / AgentOps engineer to build and run an AI-first CI/CD pipeline covering both Salesforce and custom application code. This release pipeline will support three modes: fully agentic, human-in-the-loop, and AI-assisted. You will work closely with a team of business systems analysts, software engineers, and integration engineers to develop the solution to accelerate their everyday work. The pipeline you build is the one path to production for a system under audit, so the guardrails, approvals, and audit trail are part of the product, not an afterthought.

## Key responsibilities

- Design, build, and operate the CI/CD pipeline for a production Salesforce org and a portfolio of custom internal applications, from branching and validation through deploy and rollback.

- Define how a change is classified and routed into an agentic, human-in-the-loop, or AI-assisted lane, what gates each lane passes through, and how a change escalates between lanes when validation fails or risk changes.

- Build the agent operations layer: what agents are scoped to do in the pipeline, what tools and permissions they hold, how they are sandboxed differently for Salesforce and custom-app work, and what they are not trusted to do unsupervised.

- Implement approval workflows that keep PR review and business sign-off as distinct gates, with clear rules for which changes need which, who is asked, and what evidence they see.

- Own environment strategy, secrets handling, deploy observability, and kill-switch and rollback mechanics across all three lanes.

- Produce the audit trail and evidence a SOX-scoped platform needs.

- Measure and report on the pipeline itself: lead time, failure rate, share of work moving through each lane, and where humans are still doing work an agent should be doing.

- Pair with engineers on the team as they move onto the pipeline, and turn what you learn from them into better defaults.

## Minimum qualifications

- Have built and run a CI/CD pipeline for a team, including the branching model, merge gating, and rollback path, and can explain the choices you made and what you would change.

- Have hands-on experience with Salesforce deployment mechanics (metadata API, source-tracked development, org-to-org promotion) or a comparable enterprise platform.

- Work fluently with AI coding tools and agentic workflows, and have opinions about which kinds of engineering work belong in the hands of an agent, which need a human review, and where the boundaries are.

- Design for the failure case: you think about blast radius, sandboxing, permissions, and what happens when an automated change is wrong before you think about the happy path.

- Are comfortable working across GitHub Actions or a comparable CI system, infrastructure as code, and the scripting needed to glue platforms together.

- Write clear design documents and can defend a design to engineers, business approvers, and auditors in language each of them will accept.

## Preferred qualifications

- Have shipped agents or automation that operate inside a production system of record, and have dealt with what happens when they misbehave.

- Have operated a platform under SOX or a similar audit regime and know what evidence a change-management control actually requires.

- Have experience with Salesforce DevOps tooling (Gearset, Copado, sfdx-based pipelines) and know where those tools stop and custom work begins.

- Have run a migration from ad hoc or manual deploys to a governed pipeline and can talk about how you kept a team shipping while you did it.

- Have built approval or notification workflows in Slack or a comparable tool that people actually used.

The annual compensation range for this role is $320,000-$405,000 USD.

## Logistics

- Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience.

- Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience.

- Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position.

- Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

- Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate.

## Skills

### Required
- CI/CD pipeline
- Salesforce deployment
- AI coding tools
- agentic workflows
- GitHub Actions
- infrastructure as code
- scripting

### Nice to have
- agents or automation
- SOX audit regime
- Salesforce DevOps tooling
- migration to governed pipeline
- approval or notification workflows

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/anthropic/jobs/5392856008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
