# Senior Customer Engineer, iGaming

**Company**: Cloudflare
**Location**: Singapore
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/cloudflare/jobs/8147213?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_07fa5447-26d

## Description

At Cloudflare, we're on a mission to help build a better Internet. As a Senior Customer Engineer, you will represent the core driver of our technical go-to-market strategy, acting as a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion.

You will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.

Key responsibilities:

- Technical Validation: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking, Zero Trust and Developer Platforms).

- Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.

- Strategic Alignment: Own the long-term technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer’s evolving business goals and our product roadmap.

- Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data.

- AI Orchestration & Workflow Automation: Act as an "AI-Augmented" engineer, leveraging AI agents and internal platforms to automate routine tasks.

Minimum qualifications:

- Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer.

- Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.

- Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.

- Exceptional presentation and stakeholder management skills.

Preferred qualifications:

- Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem.

- Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures.

- Proficiency in Python, JavaScript, or similar languages.

- Singaporean or PR is highly preferred.

- Fluent in Mandarin to support Chinese-speaking customers.

Compensation: This role features a competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets.

## Skills

### Required
- web security
- networking
- cloud infrastructure
- enterprise architecture
- SaaS metrics
- business value translation
- enterprise sales cycles
- presentation skills
- stakeholder management

### Nice to have
- Cloudflare Developer Stack
- Applied AI Knowledge
- Python
- JavaScript
- Mandarin language

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/cloudflare/jobs/8147213?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)