# Channel Account Manager I

**Company**: Huntress
**Location**: Australia
**Work arrangement**: remote
**Experience**: mid
**Job type**: full-time
**Salary**: $96,000 AUD base with an on target earnings at $160,000
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/huntress/jobs/8196004003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/channel-account-manager-i-07f4403c-0bf/

## Description

As a Channel Account Manager I at Huntress, you will play a critical role in driving revenue through engagement, expansion, and retention across the partner base.

You will act as a trusted advisor to customers, delivering solutions that increase satisfaction, strengthen Huntress adoption, and create measurable value across their environment.

Responsibilities:

- Own and grow relationships with multiple contacts inside assigned customer organizations

- Drive renewals and expansion opportunities across your book of business, including upsell and cross-sell motions where appropriate

- Contribute to team goals around retention, expansion, and customer satisfaction

- Work cross-functionally with internal teams including Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve the customer experience

- Maintain strong operational hygiene in CRM, document customer activity clearly, and keep next steps and opportunities moving forward

- Use AI tools to prepare for partner meetings, summarise calls, and stay organized

Requirements:

- 2+ years of experience in account management, direct customer sales, or a similar post-sales or commercial role

- Strong experience in SaaS, preferably related to the cybersecurity industry

- Experience with Salesforce or other similar CRM platforms

- Strong bias to action and the ability to get things done efficiently and effectively

- Ability to manage multiple stakeholders, maintain momentum on renewals and expansion conversations, and communicate clearly across internal and external teams

What We Offer:

- Fully remote work

- At least one annual trip to the US for Summer Summit, with additional local events in Australia

- New starter home office set up reimbursement ($800 AUD)

- 12 weeks paid parental leave for both primary and secondary carers

- Monthly digital allowance for personal phone and internet costs ($185 AUD)

- Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)

- Subsidised private health insurance through our preferred provider

- Stock options for all full-time employees

- Access to the BetterUp platform for coaching, personal, and professional growth

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- SaaS
- cybersecurity
- account management
- Salesforce
- CRM

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/huntress/jobs/8196004003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)