# Product Operations Technical Specialist, Launched Effects

**Company**: Anduril Industries
**Location**: Atlanta, Georgia
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $86,000-$120,000 USD
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/andurilindustries/jobs/5227013007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_07dcc2b9-85e

## Description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology.

The Launched Effects team at Anduril builds Altius, a revolutionary family of tube-launched, highly autonomous drones.

This is a technical role at the intersection of hardware engineering, software development, and military operations.

You will triage and root-cause complex electromechanical failures, pull apart telemetry and logs to separate a one-off from a fleet-wide trend, and partner with engineering to turn what you find into permanent product fixes.

## Responsibilities

- Own the Incident: Identify, triage, diagnose, and root-cause product incidents across the global Altius fleet, driving postmortem actions and keeping stakeholders informed from discovery through resolution.

- Debug the Hard Problems: Perform log review, telemetry analysis, and diagnostics using Linux and command line tools to isolate failures across hardware, software, and networking.

- Master the System: Build deep technical expertise across the Altius air vehicle and its launcher configurations, tracing failures that surface at the integration boundary between the two.

- Drive Fleet Reliability: Partner with software and hardware engineering teams to abstract individual field failures into systemic reliability improvements and permanent design changes.

- Sharpen Our Visibility: Continuously assess and improve the quality of the fleet's observability and health telemetry alongside engineering, test, and mission teams.

- Find the Trends: Collect, organize, and analyze system failure data to define trends, drive proactive sustainment processes, and inform resource allocation decisions.

- Support the Mission: Deliver responsive, detail-oriented technical support to our global users, managing customer-facing incidents and communicating mitigation and resolution clearly.

- Bridge the Gap: Translate between deeply technical engineering teams and non-technical stakeholders, maintaining current awareness of product specifications and fielded configurations.

- Build the Playbook: Contribute to the runbooks, triage procedures, and technical guidance that let our sustainment operations scale as the Altius fleet grows worldwide.

- Travel: Travel as needed to support customer operations and test events.

## Required Qualifications

- Hands-On Technical Experience: 2+ years of professional experience supporting, troubleshooting, or maintaining complex technical systems.

- Education: Bachelor's degree in a technical or related field, OR equivalent hands-on military, aerospace, or industrial technical experience.

- Problem-Solving Mindset: Strong aptitude for problem solving in unstructured situations at the interface of hardware, software, and networking.

- Self-Starter: Demonstrated ability to find and resolve issues on your own.

- Excellence and Rigor: Execute the 100th rep of a process with the same focus and care as the first five reps.

- Communication: Excellent written, visual, and verbal communication skills.

- Clearance & Location: Eligible to obtain and maintain a U.S. Secret Security clearance, and based in (or willing to relocate to) the Atlanta, GA area.

## Benefits

Anduril offers top-tier benefits for full-time employees, including comprehensive, competitive benefits package.

## Skills

### Required
- Linux
- command line tools
- troubleshooting
- problem-solving
- communication

### Nice to have
- loitering munitions
- tactical missiles
- unmanned aerial systems
- observability tools
- data analytics

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/andurilindustries/jobs/5227013007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)