# TA Lead

**Company**: TaskUs
**Location**: New Braunfels, Texas
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Technology

**Apply**: https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/New-Braunfels-Texas-USA/Talent-Acquisition-Lead_R_2610_14130?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_07d55d5b-58a

## Description

The TA Lead is a critical leadership role responsible for driving the execution of recruitment strategies and ensuring the delivery of high-quality talent to meet business needs. You will lead a team of recruiters, providing guidance, performance management, and operational oversight.

**Key Responsibilities**

- Team Leadership & Performance Management:

- Lead daily team meetings to align on goals, priorities, and flag potential risks.

- Conduct weekly 1:1s with recruiters to provide personalized feedback, address concerns, and facilitate career development.

- Perform weekly, monthly, and yearly performance reviews, analyzing team results against goals and implementing improvement plans.

- Lead the annual goal-setting process for direct reports, ensuring objectives are aligned with organizational targets.

- Operational Oversight & Reporting:

- Oversee EOD Recruiter Reports and Americas Updates, tracking efficiencies like show rates, hires, and rejection reasons.

- Validate the accuracy of PBI Dashboards and reporting, ensuring any discrepancies are corrected promptly.

- Set up and audit ramp plans, ensuring all information for upcoming classes is accurate and the team is ready for execution.

- Prepare data and lead Monthly Business Reviews (MBR) to present performance updates, celebrate successes, and set focus areas for the upcoming month.

- Quality Assurance & Compliance:

- Conduct regular interview shadow audits and recording reviews to ensure process compliance, profile qualification, and a high-quality candidate experience.

- Perform weekly audits of Workday Evergreen requisitions and TalkPush lead flows to ensure timely candidate contact and process integrity.

- Participate in calibration meetings and gather evidence for PowerUs audits to ensure adherence to Global Standard Operating Procedures (GSOPs).

- Stakeholder Management & Collaboration:

- Provide timely solutions for issues related to new hires, contracts, and expectations, maintaining positive relationships with all stakeholders.

- Participate in weekly Capacity Planning and Staffing Syncs with WFM and Ops to assess risks and commit to hiring needs.

- Attend feedback syncs with Operations to receive input on hired candidates and continuously improve the selection process.

- Strategic Initiatives & Onboarding:

- Lead the onboarding and integration of new TA team members, equipping them with the necessary knowledge and skills.

- Support and document the implementation of new initiatives or pilot programs.

- Monitor and redistribute Indeed credits and other recruitment tools to ensure optimal usage.

**Evaluation Criteria**

- Delivery Excellence: Meeting or exceeding fill rate progress and hiring requirements.

- Process Compliance: Satisfactory results in interview, ramp, and system audits.

- Team Engagement: Successful documentation of 1:1s and development interactions via internal tools.

- Stakeholder Satisfaction: Effective resolution of escalations and alignment with Ops/WFM commitments.

**Qualifications**

- Experience managing a team and in a recruitment-centered role.

- Strong analytical skills with the ability to interpret data and drive action plans.

- Excellent communication and stakeholder management abilities.

- Proficiency in recruitment systems (e.g., Workday, TalkPush, Power BI).

- Demonstrated ability to coach and develop a high-performing team.

## Skills

### Required
- recruitment
- team management
- analytical skills
- communication
- Workday
- TalkPush
- Power BI

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Source: [Apply at taskus.wd1.myworkdayjobs.com](https://taskus.wd1.myworkdayjobs.com/en-US/Careers/job/New-Braunfels-Texas-USA/Talent-Acquisition-Lead_R_2610_14130?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)