# Havering Liberty PCN Care Coordinator

**Company**: Havering Health Ltd
**Location**: Hornchurch
**Job type**: Fixed term
**Salary**: £29000.00 to £33000.00
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/B0167-26-0045?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_079a6430-ff1

## Description

Havering Liberty Primary Care Network is seeking an organised, compassionate and proactive Care Coordinator to provide person-centred coordination and practical support to patients and carers across our primary care network.

This varied, non-clinical role will help people navigate health, social care and community services while improving access, communication, continuity and follow-up. Working across the PCN, you will coordinate activity between practices and partner organisations, maintain accurate records, support multidisciplinary working and contribute to service improvement and the reduction of health inequalities.

The role will be based across St Georges Health and Wellbeing Hub.

**Main duties of the job**

- Act as an accessible point of contact and help patients and carers understand and navigate appropriate services.

- Coordinate appointments, referrals, follow-up and agreed actions across practices and partner organisations.

- Provide efficient administrative support for PCN services within St Georges Health and Wellbeing Hub, including the social prescribing team.

- Maintain complete, accurate and timely records using relevant clinical and administrative systems.

- Work collaboratively with GP practices, PCN colleagues, community services, social care and voluntary sector partners.

- Support contractual, quality and service-improvement priorities, including data quality, reporting and patient engagement.

- Identify barriers to access, promote accessible communication and reasonable adjustments, and escalate risks or safeguarding concerns appropriately.

**About us**

Havering Liberty Primary Care Network is a collaborative neighbourhood network comprising:

- Hornchurch Healthcare

- Maylands Healthcare

- Avon Road Surgery

- Haiderian Medical Centre

- Cranham Village Surgery

Working together, we provide accessible, patient-centred and high-quality primary care. Our multidisciplinary workforce delivers innovative services designed to improve health outcomes, tackle inequalities and provide joined-up care for our local population.

**Benefits**

- Salary: £29,000 to £33,000 a year depending on experience

**Person Specification**

- Knowledge: Understanding of person-centred care, confidentiality, consent, safeguarding and professional boundaries.

- Understanding of information governance, UK GDPR and complete, accurate and timely record keeping.

- Awareness of equality, health inequalities, accessible communication and reasonable adjustments.

- Excellent verbal and written communication skills, including managing telephone enquiries and adapting communication to individual needs.

- Strong organisation, prioritisation, time-management and follow-up skills.

- Ability to coordinate referrals, appointments, communication and agreed actions across several organisations.

## Skills

### Required
- person-centred care
- confidentiality
- consent
- safeguarding
- information governance
- UK GDPR
- record keeping
- equality
- health inequalities
- accessible communication
- reasonable adjustments

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/B0167-26-0045?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)