# Pattern Creators, Tik Tok Shop Operations Manager **Company**: Pattern **Location**: Shanghai **Work arrangement**: onsite **Job type**: Full-time (Salary) **Category**: Operations **Industry**: Technology **Apply**: https://jobs.lever.co/pattern/3060d9a9-28ad-4a3a-be52-68c2b063e911?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_077d2d24-224 ## Description Pattern is a world-leading ecommerce acceleration service provider, leveraging proprietary AI technology to deliver end-to-end growth solutions for brands across 60+ global ecommerce platforms including Amazon, Walmart, and TikTok Shop. As a TikTok Shop Cross-Border Creator Operations Project Manager, you will support US-based Social Commerce Managers in managing their assigned brands, working in close synergy to align on brand strategy, execution plans, and performance goals, while independently owning the day-to-day operations of TikTok Shop. **Key Responsibilities** **Brand Growth & Analysis** - Conduct in-depth research on assigned brand categories, perform regular competitor analysis, and identify TikTok Shop growth opportunities - Develop and execute strategies to grow video volume, improve creator engagement, and increase affiliate GMV **Collaboration with US-Based Social Commerce Manager** - Work in close synergy with the US-based Social Commerce Manager to align on brand goals, priorities, and execution plans - Provide regular progress updates, proactively flag risks, and ensure smooth cross-timezone communication - Translate high-level brand strategies into actionable day-to-day TikTok Shop operations **Creator Outreach & Pipeline** - Independently identify, outreach, and negotiate with target creators to rapidly expand the creator database - Manage the full creator partnership pipeline: outreach → sample request → video tracking → payment reconciliation **Affiliate & Campaign Management** - Recruit and manage affiliate creators and brand ambassadors to maintain consistent content output - Plan and execute creator campaigns aligned with brand KPIs and Account Manager strategy **TikTok Shop Operations** - Monitor core platform metrics in real time and continuously optimize campaign strategies to maximize reach and GMV - Ensure smooth creator outreach, stable sample supply, and maximum video output across all assigned brands - Continuously refine creator briefs and communication scripts to improve content quality and posting frequency **TikTok Shop Backend Operations & Data Analysis** - Conduct regular multi-dimensional analysis of active products for assigned brands, including sales trends, conversion rates, average order value, and competitor benchmarking, to identify hero SKUs and high-potential new products - Proficiently use TikTok Shop backend creator tools (Creator Marketplace / Affiliate Center) to proactively reach out to target creators, managing the full flow from invitation and sample request to partnership confirmation - Evaluate creator selling ability from a category perspective by analyzing historical shoppable video GMV, view-to-conversion rates, audience profiles, and category fit to identify high-ROI creator partners - Continuously optimize creator category recommendation strategies by combining product performance data with creator category selling metrics to improve overall selling efficiency **Reporting & Quality** - Deliver accurate, data-driven operational performance reports to the US-based Account Manager on a regular basis - Proactively identify potential risks , video volume drops, policy violations, SPS metric fluctuations , and address them before they escalate **Ideal Candidate** - Bachelor's degree or above; fresh graduates welcome; candidates with internship experience in ecommerce operations, creator marketing, or project management preferred - Familiarity with TikTok Shop platform policies, creator ecosystems, and affiliate selling mechanisms; hands-on experience preferred - Fluent in written and spoken English, able to independently handle daily emails and meetings with US-based teams (required) - Strong data sensitivity with proficiency in Excel / data dashboards for performance tracking and analysis - Self-motivated with the ability to independently manage multiple brands in parallel with minimal guidance - Cross-cultural communication awareness; comfortable collaborating with international teams and adapting to flexible working styles - Prior experience with cross-border ecommerce platforms (Amazon, TikTok Shop, Shopify, etc.) preferred ## Skills ### Required - English - Excel - data dashboards - TikTok Shop platform policies - creator ecosystems - affiliate selling mechanisms ### Nice to have - cross-border ecommerce platforms - Amazon - Shopify --- Source: [Apply at jobs.lever.co](https://jobs.lever.co/pattern/3060d9a9-28ad-4a3a-be52-68c2b063e911?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)