# Business Operations Analyst

**Company**: Expeditors
**Location**: Peabody, MA
**Experience**: entry
**Job type**: full-time
**Salary**: $55,000-$70,000 annually
**Category**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000148563209-business-operations-analyst?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/business-operations-analyst-06fcb081-e3d/

## Description

As a Business Operations Analyst at Expeditors, you will play a crucial role in managing and monitoring solutions, creating reports, and providing technical training to operational staff.

Responsibilities:

- Manage, monitor, and provide quality assurance on all solutions running in the district

- Create reports based on the needs of product and operational departments

- Provide internal reporting, including status and analytical reports

- Help quantify the productivity results of each solution or tool created

- Map processes using available tools

- Develop and provide technical training for operational staff

- Perform data analysis

- Utilize Expeditors system tools, such as Branch exp.o and Report Scheduler

- Assist operations with data requirements needed to perform daily tasks

- Maintain project ticketing system and provide updates to the reporting structure

- Incorporate new technologies and technical advancements within operational training

- Collaborate with other Business Process Analysts on best practices and technology solutions

- Develop and share AI solutions within the district

Physical Demands:

- Use of standard office equipment, including computer, keyboard, mouse, phone, and fax/copy/scan machine

- Write with pencil, pen, or marker

- Functions performed primarily while seated at a desk

Qualifications:

- Expeditors Product and Service knowledge

- More than 2 years of experience within operations preferred

- Strong leadership skills

- Self-management and project management skills

- Proficient in process mapping, root-cause analysis, and problem-solving techniques

- Prior experience leading communication, public speaking, and training

- Effective interpersonal skills, with ability to relate to employees at all levels

- Strong PC and analytical skills, including experience with Microsoft Office, Power BI, SharePoint, and Visio

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## Skills

### Required
- Microsoft Office
- Power BI
- SharePoint
- Visio
- process mapping
- root-cause analysis
- problem-solving techniques
- leadership skills
- self-management
- project management

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000148563209-business-operations-analyst?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)