# Head of Technical Success, HR Business Partner – Go-to-Market

**Company**: OpenAI
**Location**: San Francisco, California
**Experience**: senior
**Job type**: full-time
**Salary**: $260K - $320K
**Category**: Human Resources
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q124605186

**Apply**: https://jobs.ashbyhq.com/openai/57486b6e-0b23-4fec-9c35-5efb63fa521a?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/head-of-technical-success-hr-business-partner-go-06dfb1c8-a27/

## Description

We are seeking an experienced HR Business Partner (HRBP) to lead the people strategy for Technical Success at OpenAI. As a key member of the Go-to-Market HR Business Partner team, you will partner with leaders to shape organisational design, develop talent, strengthen leadership, and support growth across functions and regions.

The Technical Success organisation helps customers deploy AI, build adoption, and realise measurable business value. It comprises Applied AI Architects, Applied AI Engineers, Delivery Leads, Enablement Leads, and Partner Technical Success, alongside Customer Education, Certifications, Early Access, Product Feedback, AI Transformation, Executive Activation, and Value Engineering.

As the Head of Technical Success, HR Business Partner – Go-to-Market, you will lead and develop a team of HRBPs and serve as the primary people partner to Technical Success leadership. Your responsibilities will include:

- Leading and developing the HRBP team, setting clear priorities and ownership, providing candid feedback, creating development opportunities, and holding a consistent standard for performance

- Owning the people strategy, partnering with leaders, Recruiting, and Finance on organisational design, workforce planning, critical capabilities, hiring priorities, and management capacity

- Advising senior leaders, bringing an independent point of view, challenging assumptions constructively, and guiding decisions about talent, structure, and team effectiveness

- Strengthening leadership and talent, coaching managers, building succession plans, and establishing clear role expectations, career paths, and consistent performance practices across Technical Success

- Leading organisational change, helping teams navigate evolving structures, roles, and customer coverage models with clear communication and thoughtful transitions

- Connecting business and People partners, working across Sales, Partnerships, Forward Deployed Engineering, Product, and Engineering, and with People specialists and regional HRBPs to address shared needs and clarify ownership

- Using evidence to improve outcomes, combining workforce data, employee feedback, and business context to identify issues early and measure progress on performance, engagement, and retention

- Scaling effective HRBP practices, building practical tools and repeatable approaches, using AI and automation thoughtfully while preserving human judgment in consequential people decisions

To thrive in this role, you should:

- Have substantial HRBP experience supporting senior leaders in rapidly growing technology organisations, including technical teams within Go-to-Market

- Have a demonstrated record of managing and developing HRBPs, expanding their ownership, and strengthening the quality of their work

- Understand technical advisory, solutions architecture, customer engineering, delivery, and enablement teams,and how their work contributes to business outcomes

- Have led organisational design, workforce planning, talent reviews, succession planning, and significant change across regions

- Combine strategic thinking with hands-on execution, strong analytical skills, and the judgment to make decisions with incomplete information

- Lead with clarity, care, and accountability, listening well, inviting disagreement, delegating meaningful responsibility, and addressing difficult issues directly

- Build trust with senior leaders and handle sensitive situations with discretion, fairness, and sound judgment

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- HRBP experience
- organisational design
- workforce planning
- talent reviews
- succession planning
- strategic thinking
- analytical skills
- leadership

---

Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/openai/57486b6e-0b23-4fec-9c35-5efb63fa521a?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)