# VAIB Strategy Analyst

**Company**: Monzo
**Location**: Cardiff, London or Remote (UK)
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: £41,300-52,250
**Category**: Finance
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/monzo/jobs/8359155?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/vaib-strategy-analyst-06c20881-0fa/

## Description

We’re on a mission to make money work for everyone.

As VAIB Strategy Analyst, you will play a critical role in fulfilling Monzo's mission to make money work for everyone by driving meaningful improvements for customers requiring additional support.

**Responsibilities**

- Lead Strategic Delivery: Take ownership of complex VAIB workstreams, translating strategic priorities into clear delivery plans and driving improvements that balance customer needs, regulatory expectations, and operational goals.

- Drive Data-Led Improvements: Analyze quantitative data, customer feedback, and operational insights to identify systemic barriers, proactively monitor outcomes, and develop evidence-based recommendations for strategic change.

- Champion Cross-Functional Collaboration: Partner seamlessly across Product, Engineering, and Operations to build VAIB awareness, influence decision-making, and embed inclusive considerations into the design of customer journeys and internal processes.

- Navigate Complex Escalations: Act as the escalation point for complex, ambiguous customer or operational issues, applying strong independent judgement to recommend proportionate solutions when clear policy guidance is unavailable.

- Own Governance and Risk: Manage control requirements for all strategic changes, ensuring work is rigorously assessed, documented, and governed to support informed decision-making and mitigate regulatory risk.

- Coach and Build Capability: Strengthen the wider VAIB team by proactively sharing specialist knowledge, mentoring less experienced colleagues, and elevating overall analytical and strategic ways of working.

**Requirements**

- Deep subject matter expertise in VAIB and relevant legal frameworks (e.g., Consumer Duty, Equality Act, WCAG).

- Proven ability to independently manage and deliver complex strategic initiatives.

- Strong grasp of risk, governance, and assurance.

- Highly skilled in stakeholder management and communication.

**Benefits**

- £41,300-52,250 salary

- Equity

- Incentive Awards tied to performance

- Flexible working hours

- £1,000 learning budget each year

- Macbook and support for remote work setup

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- VAIB
- Consumer Duty
- Equality Act
- WCAG
- risk management
- governance
- stakeholder management

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/monzo/jobs/8359155?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)