# Business Development Representative

**Company**: Zendesk
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Melbourne-Australia/Business-Development-Representative_R32749?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_06bd4e41-6ff

## Description

Zendesk is redefining how the world delivers service. In addition to its world-class CX and service platform, the company has built a $200m ARR AI business in under three years, used by more than 20,000 customers. AI is automating up to 80% of service interactions.

This role involves building a career in software sales on the bleeding edge of AI and technology. The successful candidate will hunt high-growth SMB, Commercial, and Enterprise accounts, opening doors at recognizable brands across Australia and New Zealand, and shaping how they adopt AI for customer experience.

**Responsibilities:**

- Engage executive-level prospects to understand their CX, AI, and Service gaps

- Drive high-value pipeline through targeted outbound prospecting

- Partner closely with Account Executives, Product, and Marketing to run coordinated plays into priority accounts

- Qualify opportunities with a consultative, value-led approach

- Own and manage pipeline with discipline, clarity, and a premium customer experience

- Be part of an onsite team (3 days a week in Melbourne) that learns, iterates, and grows together

**Requirements:**

- 2+ years in a sales or business development role (SMB, Commercial, or Enterprise)

- Competitive, resilient, self-starting mindset

- Curiosity for AI, SaaS, and modern GTM motion

- Clear, confident communication - written and verbal

- Strong desire to build a long-term career in software sales

- Bachelor's degree preferred

**Benefits:**

- Hybrid work arrangement (3 days onsite, 2 days remote)

- Opportunity to work with cutting-edge AI technology

- Collaborative and dynamic work environment

**About Zendesk:** Zendesk offers a fulfilling and inclusive experience, with a hybrid way of working that enables employees to connect, collaborate, and learn while having flexibility to work remotely.

## Skills

### Required
- AI
- SaaS
- software sales
- business development
- customer experience

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Source: [Apply at zendesk.wd1.myworkdayjobs.com](https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Melbourne-Australia/Business-Development-Representative_R32749?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)